ROZLYN VALENZUELA

Set up procedures for patient preparation and provided detailed post-operative care instructions.

• Followed dermatologists throughout the shift, assisted during patient examinations, and treatment procedures efficiently.
• Scanned in laboratory results, ensuring prompt communication of results to patients.
• Collected, labeled, and stored laboratory specimens properly prior to testing.
• Managed patient scheduling for MOHS.
• Educated patients on skin care routines and post-treatment care protocols.
• Documented patient encounters for precise medical records and billing.

• Collaborated with research teams to ensure adherence to study protocols and timelines.
• Maintained accurate documentation of study-related activities and participant data.
• Facilitated communication between investigators, sponsors, and regulatory bodies throughout studies.
• Organized training sessions for staff on study procedures and ethical guidelines.
• Ensured compliance with Good Clinical Practices guidelines throughout all stages of clinical trials.
• Prepared summary reports outlining key findings from clinical trials upon completion.
• Responded promptly to inquiries from investigational sites pertaining to study-specific issues or questions.
• Assisted in preparation of submissions for Institutional Review Board approval process.
• Assisted in the creation of protocols, case report forms, informed consent documents, and other study related materials.
• Served as primary contact between sponsor companies and investigators throughout each stage of the trial process.
• Developed and maintained study timelines for multiple studies.
• Documented any changes made during a trial such as amendments or protocol deviations.
• Conducted regular audits of source documents at investigative sites to ensure accuracy of data entered into system.
• Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
• Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.

• Managed medication dispensing and ensured compliance with state regulations.
• Supervised pharmacy technicians and provided training on best practices.
• Maintained inventory levels and ordered medications as needed for operations.
• Implemented safety protocols to minimize medication errors in the pharmacy.
• Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
• Administered immunizations and vaccinations according to established protocols and guidelines.
• Developed and maintained professional relationships with patients to provide personalized care.
• Assisted in the selection, dosing, and administration of medications based on patient-specific factors.
• Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
• Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
• Ordered necessary supplies and equipment for use in experiments conducted in the lab.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed back office workflow processes including document preparation, scanning and archiving activities.
• Ensured data entry accuracy while entering customer information into company databases.
• Maintained detailed records of all transactions for future reference and audit purposes.

• Assisted healthcare professionals with patient intake and medical history documentation.
• Conducted routine lab tests and prepared specimens for analysis and processing.
• Educated patients on treatment plans, procedures, and preventive care measures.
• Documented patient interactions accurately in electronic health record systems.
• Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
• Organized charts, documents and supplies to maintain team productivity.
• Contacted pharmacies to submit and refill patients' prescriptions.

• Assisted with patient scheduling and appointment confirmations.
• Managed electronic health records for accuracy and confidentiality.
• Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
• Reviewed charts before each appointment for accuracy and completeness of information.
• Responded to patient callbacks and phone-in prescription refill requests.
• Changed dressings on wounds to prevent infection and check for healing.