Rozhin Simiary
La Palma
Summary
Hardworking and dependable Service Assistant and Brand Ambassador with experience supporting customers in high-end automotive service and banking environments. I take pride in representing the brand professionally, staying organized, and helping teams run smoothly while making sure customers feel genuinely taken care of. Known for a strong work ethic, attention to detail, and the ability to stay calm and helpful in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Service Assistant / Brand Ambassador
McKenna Porsche
Norwalk
12.2023 - Current
- Serve as a brand ambassador by representing Porsche with professionalism and creating a positive first impression for customers.
- Handle daily physical inventory of service loaner vehicles, ensuring all vehicles are clean, organized, and customer-ready.
- Work closely with service advisors on open cases, assisting with customer follow-ups and timely resolutions.
- Support customers with loaner vehicles, service questions, and general assistance to deliver a high-quality service experience.
- Assist both the service and sales teams to help maintain smooth daily operations.
- Contribute to strong customer feedback, supporting service advisors who receive an average of 40-50 customer surveys per month.
Customer Service Representative
State Bank of India California
Cerritos
10.2022 - 12.2023
- Built genuine relationships with customers by listening to their needs and recommending appropriate banking products and services.
- Helped meet branch goals through cross-selling while keeping customer trust a priority.
- Assisted customers with account questions, servicing requests, and issue resolution in a professional and friendly manner.
- Created repeat and referral-based business by building strong rapport with both new and existing clients.
- Followed banking policies and procedures while delivering consistent, high-quality service.
Retail Cashier
Marshalls & HomeGoods
Buena Park
07.2021 - 10.2022
- Provided fast, friendly customer service in a busy retail environment.
- Helped customers find and choose items that fit their needs.
- Promoted store credit cards and received store-level recognition for performance.
- Supported daily store operations while contributing to sales and customer satisfaction.
Education
High School Diploma -
Richland High School
Skills
- Attention to detail
- Excellent communication
- Time management & multitasking
- Problem solving & conflict resolution
- Luxury brand experience
- Inventory management
Timeline
Service Assistant / Brand Ambassador
McKenna Porsche
12.2023 - Current
Customer Service Representative
State Bank of India California
10.2022 - 12.2023
Retail Cashier
Marshalls & HomeGoods
07.2021 - 10.2022
High School Diploma -
Richland High School