
I am a hard worker based in Montreal with a background in customer service, kitchens, and general labor. I am a naturally energetic and cheerful person who finds it easy to connect with people and build a positive atmosphere for customers. I’ve learned to be independent and adaptable through my experience as an immigrant and by working in various fast-paced environments. I am currently a student in the Francisation program to improve my French, and I'm looking for a role where I can be a reliable, friendly part of a team.
• Greeted customers and managed table service in a busy environment.
• Took food and drink orders accurately and handled payments at the end of the meal.
• Worked with the kitchen staff to make sure orders came out correctly and on time.
• Kept the dining area clean and organized to ensure a good experience for guests.
• Provided direct support to customers by helping them find products and answering questions about stock.
• Managed the cash desk, including processing sales, returns, and refunds.
• Kept the store organized and ensured shelves were properly stocked and visually appealing.
• Focused on building a friendly environment to ensure a positive experience for every customer.
• Balanced front-of-house and back-of-house duties, from taking guest orders to managing food quality.
• Developed menus and handled the ordering of food supplies to keep the kitchen running smoothly.
• Supervised kitchen preparation to ensure every dish met quality standards.
• Handled guest concerns directly to ensure they left the restaurant satisfied.
• Supported the service team by quickly clearing tables and resetting dining areas for new guests.
• Maintained high standards of cleanliness in the dining room during busy peak hours.
• Assisted servers with guest needs and helped welcome customers as they arrived.
Customer Relations: Experienced in greeting guests, managing table service, and resolving customer inquiries with a positive attitude
Operational Efficiency: Skilled in cash handling, POS register systems, and processing returns or refunds
Hospitality & Kitchen: Knowledgeable in food quality control, menu management, and maintaining clean, organized dining zones
Teamwork & Adaptability: Proven ability to work independently or collaborate in fast-paced environments like factories and busy restaurants
Organization: Fast learner with a focus on inventory stocking, shelf organization, and maintaining safety standards