Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roza Charmi

301-2375 Emery Court North Vancouver,BC

Summary

Dynamic sales associate with a proven track record at Browns Shoes, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in time management, consistently minimizing wait times while ensuring a welcoming environment. Committed to delivering exceptional results in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Sales Associate

Browns Shoes
Vancouver, BC
09.2021 - Current
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Team Member

McDonald’s
Port Coquitlam, BC
12.2020 - 09.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Recognized as Employee of the Month for outstanding performance

Education

Diploma -

Pinetree Secondary School
Coquitlam, BC

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Full Professional
Farsi
Full Professional

Timeline

Sales Associate

Browns Shoes
09.2021 - Current

Team Member

McDonald’s
12.2020 - 09.2021

Diploma -

Pinetree Secondary School
Roza Charmi