Royce Washington
Perris,CA
Summary
As a dedicated security specialist, I have a strong background in maintaining safety and order. I am skilled in surveillance, conflict resolution, and access control. My ability to collaborate effectively and adapt to dynamic situations ensures the seamless operation of various environments.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Collections, Delivery Driver
Rent A Center Warehouse & Retail Store
Riverside, CA
08.2025 - Current
- Delivered merchandise to customers, ensuring timely arrival and excellent service.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Coordinated logistics for efficient route planning to optimize delivery schedules.
- Assisted in inventory management, tracking stock levels and updating records accurately.
- Mentored new drivers on best practices for delivery efficiency and customer interaction.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
On-Site Property Manager
Pro Management Real Est Svcs
Hemet, California
08.2020 - Current
- On-site manager for over 30 units two properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Collected and maintained careful records of rental payments and payment dates.
- Enhanced property appearance with regular inspections and proactive maintenance.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collaborated with property owners to develop long-term strategies for property improvement and profitability.
- Coordinated with vendors to ensure timely completion of repairs and property improvements.
- Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
- Skillfully negotiated lease agreements, securing favorable terms for both tenants and owners.
- Maintained detailed documentation of all incidents occurring at the property, providing clear records for future reference when needed.
- Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Security Guard
Citywide Self-storage
Riverside, California
01.2022 - 12.2024
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Conducted regular patrols and inspections to identify potential hazards or breaches.
- Monitored premises to ensure safety and security of property and assets.
Warehouse Dock Worker
Starcrest Products of California
Perris, California
05.2020 - 11.2021
- Improved warehouse efficiency by organizing and maintaining dock workstations to ensure smooth operations.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
- Supported timely order fulfillment by accurately pulling products from designated locations according to pick lists provided by management.
- Displayed strong attention to detail when verifying shipment contents against packing slips before sealing packages for delivery.
- Collaborated with team members to optimize dock space usage, resulting in increased storage capacity for incoming shipments.
Education
Carson High School
Skills
- Facility Maintenance
- Building inspections
- Systematic Rent Recovery
- Problem-solving
- Attention to detail
- Skilled in Prioritizing Multiple Tasks
- Self motivation
- Effective Dispute Management
- Professionalism
- Friendly, positive attitude
- Reliable Team Player
- Maintains Poise in High-Stress Situations
Certification
- Community Health Worker Certificate - IEHP
Departments of Health or Authorized Institutions.
Timeline
Collections, Delivery Driver
Rent A Center Warehouse & Retail Store
08.2025 - Current
Security Guard
Citywide Self-storage
01.2022 - 12.2024
On-Site Property Manager
Pro Management Real Est Svcs
08.2020 - Current
Warehouse Dock Worker
Starcrest Products of California
05.2020 - 11.2021
Carson High School