Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Roya Safariannematabad

Foster City,CA

Summary

Results-driven retail sales professional with 5+ years of experience in luxury jewelry, beauty, and specialty retail sales. Proven track record of consistently exceeding sales goals and ranking among top-performing associates across multiple organizations. Recognized as a top performer in warranty sales at Zales, a leading seller of Sephora credit cards at Sephora, and a top employee at CVS for achieving outstanding CarePass enrollment results. Currently generating up to $10,000 in monthly jewelry sales against a target of $3,500, exceeding goals by nearly 300%.

Passionate about creating exceptional customer experiences and building meaningful relationships with clients from diverse cultural, ethnic, and socioeconomic backgrounds. Known for fostering an inclusive and welcoming environment where customers feel valued, understood, and confident in their purchasing decisions. Skilled in consultative selling, client relationship management, upselling, cross-selling, and delivering personalized solutions that drive customer loyalty and business growth. Demonstrated success serving high-volume clientele while consistently maintaining outstanding service standards and contributing to a positive team culture.

Overview

10
10
years of professional experience

Work History

Jewelry Salesperson

Zale
Daly City, CA
11.2023 - Current
  • Assisted customers in selecting jewelry based on personal style and preferences.
  • Developed strong product knowledge to provide accurate information on gemstones and settings.
  • Consistently exceeded monthly sales goals by achieving up to $10,000 in sales against a monthly target of $3,500.
    • Recognized as the store's top performer in warranty sales through strong product knowledge and consultative selling techniques.
    • Assisted approximately 20 customers during peak weekend shifts and 5–10 customers per weekday while maintaining exceptional customer satisfaction.

Beauty Advisor

Sephora
San Mateo, CA
10.2023 - 11.2024
  • Provided personalized beauty consultations to clients, enhancing their shopping experience.
  • Maintained in-depth knowledge of products, trends, and techniques to advise customers effectively.
  • Implemented visual merchandising strategies to optimize product displays and attract customer attention.
  • Consistently enrolled an average of 5 Sephora Credit Cards per day through consultative customer engagement and relationship building.

Cashier/Shift Supervisor

CVS Pharmacy, Retail
Foster City, CA
10.2022 - 10.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Trained and mentored staff on best practices for operational efficiency and workflow management.
  • Assisted in inventory management, ensuring stock accuracy and availability.
  • Consistently enrolled an average of 15 CarePass memberships per day, ranking among the top-performing associates in the store.
  • Processed high-volume transactions efficiently, ensuring accuracy in cash handling and payment processing.

Cashier & Customer Service Associate

Wholesome Choice
Irvine, CA
09.2016 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawers and reconciled daily sales reports.
  • Assisted customers with product inquiries, enhancing shopping experience.

Education

High School Diploma -

Hasrat Zahra High School
Tehran/Iran
01-2015

Some Courses in Business Administration -

Irinve Valley College
Irvine, CA

Skills

  • Strong negotiation skills
  • Patience and persistence
  • Exceptional communication
  • Luxury Retail Sales & Client Relationship Management
  • Goal Exceedance, Upselling & Warranty Sales Expertise
  • Professional appearance

Accomplishments

Consistently exceeded sales and performance goals across multiple retail organizations.

• Recognized as a top performer in warranty sales, credit card enrollments, and customer loyalty program growth.

• Built strong relationships with diverse customers, creating an inclusive and welcoming shopping experience.

• Generated up to $10,000 in monthly sales against a $3,500 target, exceeding goals by nearly 300%.

• Served high-volume clientele while maintaining exceptional customer satisfaction and repeat business.

Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Jewelry Salesperson

Zale
11.2023 - Current

Beauty Advisor

Sephora
10.2023 - 11.2024

Cashier/Shift Supervisor

CVS Pharmacy, Retail
10.2022 - 10.2023

Cashier & Customer Service Associate

Wholesome Choice
09.2016 - 03.2020

High School Diploma -

Hasrat Zahra High School

Some Courses in Business Administration -

Irinve Valley College
Roya Safariannematabad