Roya Ramen
Toronto,ON
Summary
Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Overview
11
11
years of professional experience
Work History
Coordinator
Enterprise Canada
Toronto, Ontario
01.2024 - Current
- Direct and manage a team of 20+ canvassing staff for outreach projects, ensuring efficient resource allocation, scheduling, and adherence to deadlines and budgets.
- Collect, analyze, and report outreach data to inform project strategy, and improve effectiveness.
- Collaborate with internal teams to resolve operational challenges, and enhance project outcomes.
- Coordinate logistics for meetings, conferences, and events, ensuring smooth execution and follow-up.
- Assist with budget preparation and monitoring to align with financial goals.
- Maintain confidential project files, and ensure compliance with company policies.
- Handle special projects as assigned by executives, demonstrating flexibility and adaptability.
- Conduct media searches using Meltwater to provide timely insights, and support decision-making.
Field Manager
Enterprise Canada - Metrolinx Canvassing
Toronto, Ontario
10.2022 - 12.2022
- Oversaw day-to-day operations of the canvassing team, ensuring a smooth and efficient workflow.
- Coordinated shift schedules, ensured timely deployment of staff, and proactively addressed any operational challenges.
- Divided the target area into manageable territories and assigned canvassing teams based on geographic priorities.
- Conducted regular field observations to assess team performance, adherence to program guidelines, and the quality of interactions with the public.
- Provided ongoing coaching and feedback to team members to maintain high standards of performance and customer engagement.
Strategic Communications Intern
Enterprise Canada
Toronto, Ontario
02.2022 - 09.2022
- Prepared client communications, including project updates, briefing notes, and announcements, ensuring clarity and alignment with client objectives.
- Conducted media monitoring and analysis using Meltwater software, providing insights to support client strategies.
- Drafted case studies, meeting minutes, and agendas for internal reporting, contributing to team collaboration and knowledge sharing.
- Monitored daily news and current events, assisting in the development of strategic responses to any emerging issues or critical incidents.
- Reviewed and entered data into relevant databases, ensuring accuracy and timely updates for reporting and analysis purposes.
Communication Manager
Khaama Press
Kabul, Afghanistan
03.2019 - 09.2021
- Created and managed content for multiple social media platforms including Twitter, Facebook, Instagram, YouTube, LinkedIn, and Pinterest.
- Participated in regular meetings with department heads to discuss progress against goals.
- Managed multiple projects and tasks simultaneously while managing client expectations.
- Prepared and managed the annual communications budget, ensuring efficient allocation of resources.
Communication Coordinator
Minister's office, State Ministry for Peace
Kabul , Afghanistan
09.2020 - 08.2021
- Coordinated and managed the Minister's calendar, scheduling meetings, events, and media engagements in collaboration with relevant stakeholders.
- Acted as a liaison between the Chief of Staff, the Minister’s office, and communication teams, ensuring alignment of messaging and timely information dissemination.
- Monitored media coverage and public sentiment regarding the Minister’s activities, providing regular updates and analysis to the Chief of Staff to inform strategic decision-making.
Operations Manager
Afghanistan New Generation Organization
Kabul, Afghanistan
01.2017 - 05.2019
- Developed and implemented strategic plans and initiatives to support and empower Afghan women, journalists, and youth through various projects and programs
- Coordinated and oversaw the execution of projects aimed at providing education, skill development, and capacity-building opportunities for Afghan women, journalists, and youth
- Identified and assessed the needs and challenges faced by the target groups, conducted thorough research and analysis to inform project design and implementation strategies.
Production Manager
Rumi Consultancy
12.2015 - 12.2016
- Managed and coordinated production processes for videography and photography projects.
- Provided recommendations aligning with clients' creative visions.
- Directed production team, including photographers, videographers, and editors.
Project Coordinator
Afghanistan New Generation Organization
05.2014 - 11.2015
- Coordinated and managed the planning, execution, and completion of projects, ensuring alignment with designated timelines and budgets.
- Developed comprehensive project plans, outlining project scope, objectives, deliverables, and resource requirements.
- Assigned tasks to team members, tracked progress, and ensured key milestones were achieved on schedule.
- Led regular project meetings to provide updates, resolve issues, and foster collaboration among team members.
Education
Master of Arts - Immigration And Settlement Studies
Toronto Metropolitan University
Toronto, ON01-2024
Bachelor of Science - Business Administration
American University of Afghanistan
Kabul, Afghanistan 12-2018
Bachelor of Arts - English Language And Literature
Kabul University
Kabul, Afghanistan 08-2013
Skills
- Operations management
- Schedule management
- Project coordination
- Staff management
- Attention to detail
- Conflict resolution
- Project Support
- Project management
- Event Planning
Languages
Dari
Native/ Bilingual
English
Full Professional
Persian
Full Professional
Urdu
Full Professional
Hindi
Professional
Pashto
Professional
Turkish
Elementary
References
References available upon request.
Timeline
Coordinator
Enterprise Canada
01.2024 - Current
Field Manager
Enterprise Canada - Metrolinx Canvassing
10.2022 - 12.2022
Strategic Communications Intern
Enterprise Canada
02.2022 - 09.2022
Communication Coordinator
Minister's office, State Ministry for Peace
09.2020 - 08.2021
Communication Manager
Khaama Press
03.2019 - 09.2021
Operations Manager
Afghanistan New Generation Organization
01.2017 - 05.2019
Production Manager
Rumi Consultancy
12.2015 - 12.2016
Project Coordinator
Afghanistan New Generation Organization
05.2014 - 11.2015
Master of Arts - Immigration And Settlement Studies
Toronto Metropolitan University
Bachelor of Science - Business Administration
American University of Afghanistan
Bachelor of Arts - English Language And Literature
Kabul University