Roya Nouri
Barrie,ON
Summary
Patient-focused, detailed-oriented and computer savvy medical receptionist. Multi-talented: Strong management abilities, able to perform secretarial, assistant and office management duties simultaneously. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs. Hardworking and energetic; flexible and adaptable.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Physiotherapy Assistant
Dr. H. Nayeri
10.2019 - 07.2024
- Assisted physiotherapists in developing and implementing patient treatment plans.
- Conducted patient assessments to determine mobility and rehabilitation needs.
- Prepared treatment areas, ensuring cleanliness and organization for safety and efficiency.
- Monitored patient progress during therapy sessions, recording observations for therapists.
- Educated patients on exercises and proper techniques for home care activities.
- Collaborated with healthcare team members to coordinate comprehensive patient care.
- Maintained equipment and supplies, ensuring readiness for daily therapy sessions.
- Supported administrative tasks, including scheduling appointments and managing patient records.
- Provided education on home exercises programs designed specifically for each patient's needs.
- Provided support and assistance to patients during exercise sessions.
- Encouraged patient participation in activities that promote independence in daily living skills.
- Answered patient questions regarding treatments and provided emotional support when needed.
- Observed patients during treatments to assess their response and report any adverse reactions or changes in condition.
- Set up treatment areas with necessary equipment for each patient's individual needs.
- Assisted with the application of physical modalities such as hot packs, cold packs, ultrasound machines, electrical stimulation devices, and traction units.
- Provided technical instruction on the use of assistive devices such as splints or braces.
- Instructed patients on proper stretching techniques to help improve range of motion.
- Assisted physiotherapists in providing therapeutic exercises to patients.
PSW, Receptionist/Filing
VHA (CCAC)
10.2014 - 01.2017
PSW
Stay Home Senior Care
11.2012 - 09.2014
Unknown
09.2013 - 11.2013
PSW
All care
04.2012 - 11.2012
PSW
ATGA home health care
02.2012 - 04.2012
PSW
Premier Homecare Services
01.2012 - 03.2012
Education
Graduate - Pre-Health Foundation Program - EAPP: English Academic Professional
Centennial College
01.2012
Bachelor of Nursing -
University of Tehran
Skills
- Patient Registration
- Health Records Management
- Medical Terminology
- Medical Software Proficiency
- Inventory Management
- Document Filing
- Mail Sorting
- Appointment Confirmation
- File Organization
- Switchboard Operation
- Information Relay
- Appointment Scheduling
Certification
- EAPP: English Academic Professional
- Bridging International Nursing Program
- Evaluation of documents by College of Nursing Ontario
- Eligible for RN & RPN exam
- Standard First Aid CPR/AED
References
Excellent references available upon request.
Timeline
Physiotherapy Assistant
Dr. H. Nayeri
10.2019 - 07.2024
PSW, Receptionist/Filing
VHA (CCAC)
10.2014 - 01.2017
Unknown
09.2013 - 11.2013
PSW
Stay Home Senior Care
11.2012 - 09.2014
PSW
All care
04.2012 - 11.2012
PSW
ATGA home health care
02.2012 - 04.2012
PSW
Premier Homecare Services
01.2012 - 03.2012
Graduate - Pre-Health Foundation Program - EAPP: English Academic Professional
Centennial College
Bachelor of Nursing -
University of Tehran
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