Roya Moghulzai
Toronto,ON
Summary
Compassionate Settlement Counsellor, provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.
Overview
10
10
years of professional experience
Work History
INSTRUCTOR THERAPIST
Your Therapy Partners
03.2017 - Current
- Worked with students to promote learning and pro-social development.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
- Observed students' performance and recorded relevant data to assess progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Collaborated with teachers and specialists to assess student progress.
INSTRUCTOR THERAPIST
Nexus Therapy
03.2017 - Current
- Collaborated with teachers and specialists to assess student progress.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Worked with students to promote learning and pro-social development.
RECEPTIONIST
Toronto City Hall
07.2016 - 08.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Compiled information from files and research to satisfy information requests.
SETTLEMENT COUNSELLOR
Somali Immigrant Aid Organization
11.2015 - 08.2017
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used in-depth analysis and critical thinking to break down problems, evaluate solutions and make decisions.
- Provided on-site settlement services for newcomer students and their families.
- Assisted in planning, development, monitoring, case management , evaluation and documentation.
- Provided support in the operation of agency program and services including information update.
- Facilitated group information sessions for newcomers and community services and school related topics
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
OUTREACH SPECIALIST
Community Outreach Canada
02.2014 - 02.2015
- Offered personalized support to individuals needing outreach services, helping connect each with available resources and relevant team members.
- Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
- Increased referrals by calling on target groups, organizations and professionals.
- Assisted families with financial and housing resources.
- Assisted in conducting needs assessments to identify key areas of service needs.
Education
Diploma - Social Services Worker
George Brown College
Toronto, ON04.2015
Bachelor of Legal Studies - Legal Studies
University of Waterloo
Waterloo, ON04.2008
Skills
- Visual Supports Implementation
- Data Collection and Analysis
- Child Assessment
- Self-Regulation Strategies
- Individualized Education Plans
- Early Intervention Strategies
- Behavioral Intervention
- Crisis Intervention
- Special Education Curriculum
- Interpersonal Communication
- Cultural Sensitivity
- Transition Planning
Languages
English
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Persian
Elementary
Gujarati
Elementary
Punjabi
Elementary
Timeline
INSTRUCTOR THERAPIST
Your Therapy Partners
03.2017 - Current
INSTRUCTOR THERAPIST
Nexus Therapy
03.2017 - Current
RECEPTIONIST
Toronto City Hall
07.2016 - 08.2017
SETTLEMENT COUNSELLOR
Somali Immigrant Aid Organization
11.2015 - 08.2017
OUTREACH SPECIALIST
Community Outreach Canada
02.2014 - 02.2015
Diploma - Social Services Worker
George Brown College
Bachelor of Legal Studies - Legal Studies
University of Waterloo
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