Roy Tanwani
Calgary,AB
Summary
Bilingual customer service professional fluent in English and French, specializing in client relations and project management. Demonstrated expertise in effective communication, problem-solving under pressure, and supporting diverse teams. Proven track record in building strong relationships, coordinating operations, and ensuring seamless service delivery.
Overview
1
1
year of professional experience
Work History
Program Manager
Allardyce Bower Consulting Inc.
Calgary, Alberta
05.2025 - 08.2025
- Managed project timelines and deliverables for engineering consulting projects while ensuring client satisfaction.
- Collaborated directly with clients to identify needs and resolve issues promptly.
- Demonstrated strong organizational skills by balancing multiple priorities effectively.
- Contributed to stakeholder communication through drafting status updates and reports.
- Organized project documentation to ensure easy access and efficient management.
Security Officer
Cowboys Music Festival
Calgary, Alberta
07.2024 - 07.2025
- Assisted attendees, vendors, and staff to ensure smooth event operations.
- Multitasked effectively in high-energy environments to meet customer needs.
- Provided excellent customer service, addressing concerns and inquiries from staff and visitors.
- Enhanced communication skills through engagement with diverse groups.
Expeditor
Cactus Club Cafe
Calgary, Alberta
01.2025 - 05.2025
- Coordinated kitchen and front-of-house teams for seamless service during peak hours.
- Resolved delays and errors swiftly through effective communication under pressure.
- Handled customer inquiries, resolving issues with professionalism and attention.
- Ensured accuracy and timeliness of orders to support a positive guest experience.
Youth Football Coach
Raw Sports
Calgary, Alberta
01.2025 - 03.2025
- Mentored youth athletes, enhancing teamwork, discipline, and communication skills.
- Adapted coaching methods to individual learning styles, fostering a supportive environment.
- Cultivated leadership and problem-solving abilities through collaboration with diverse players and parents.
Education
Bachelor of Commerce - Entrepreneurship
University of Calgary
Calgary06-2026
Skills
- Strong teamwork background as a university-level football athlete
- Resilient, adaptable, and skilled at working under pressure
- Passion for problem solving, leadership, and building strong client relationships
Languages
French
Full Professional
English
Native/ Bilingual
Timeline
Program Manager
Allardyce Bower Consulting Inc.
05.2025 - 08.2025
Expeditor
Cactus Club Cafe
01.2025 - 05.2025
Youth Football Coach
Raw Sports
01.2025 - 03.2025
Security Officer
Cowboys Music Festival
07.2024 - 07.2025
Bachelor of Commerce - Entrepreneurship
University of Calgary