Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roy Tanwani

Roy Tanwani

Calgary,AB

Summary

Bilingual customer service professional fluent in English and French, specializing in client relations and project management. Demonstrated expertise in effective communication, problem-solving under pressure, and supporting diverse teams. Proven track record in building strong relationships, coordinating operations, and ensuring seamless service delivery.

Overview

1
1
year of professional experience

Work History

Program Manager

Allardyce Bower Consulting Inc.
Calgary, Alberta
05.2025 - 08.2025
  • Managed project timelines and deliverables for engineering consulting projects while ensuring client satisfaction.
  • Collaborated directly with clients to identify needs and resolve issues promptly.
  • Demonstrated strong organizational skills by balancing multiple priorities effectively.
  • Contributed to stakeholder communication through drafting status updates and reports.
  • Organized project documentation to ensure easy access and efficient management.

Security Officer

Cowboys Music Festival
Calgary, Alberta
07.2024 - 07.2025
  • Assisted attendees, vendors, and staff to ensure smooth event operations.
  • Multitasked effectively in high-energy environments to meet customer needs.
  • Provided excellent customer service, addressing concerns and inquiries from staff and visitors.
  • Enhanced communication skills through engagement with diverse groups.

Expeditor

Cactus Club Cafe
Calgary, Alberta
01.2025 - 05.2025
  • Coordinated kitchen and front-of-house teams for seamless service during peak hours.
  • Resolved delays and errors swiftly through effective communication under pressure.
  • Handled customer inquiries, resolving issues with professionalism and attention.
  • Ensured accuracy and timeliness of orders to support a positive guest experience.

Youth Football Coach

Raw Sports
Calgary, Alberta
01.2025 - 03.2025
  • Mentored youth athletes, enhancing teamwork, discipline, and communication skills.
  • Adapted coaching methods to individual learning styles, fostering a supportive environment.
  • Cultivated leadership and problem-solving abilities through collaboration with diverse players and parents.

Education

Bachelor of Commerce - Entrepreneurship

University of Calgary
Calgary
06-2026

Skills

  • Strong teamwork background as a university-level football athlete
  • Resilient, adaptable, and skilled at working under pressure
  • Passion for problem solving, leadership, and building strong client relationships

Languages

French
Full Professional
English
Native/ Bilingual

Timeline

Program Manager

Allardyce Bower Consulting Inc.
05.2025 - 08.2025

Expeditor

Cactus Club Cafe
01.2025 - 05.2025

Youth Football Coach

Raw Sports
01.2025 - 03.2025

Security Officer

Cowboys Music Festival
07.2024 - 07.2025

Bachelor of Commerce - Entrepreneurship

University of Calgary

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Roy Tanwani