Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Novak

Toronto,ON

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

13
13
years of professional experience

Work History

Server at Miku Toronto

Oliver Robles
09.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served VIP high valued guests.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Camp Counselor at Camp Hostyn

Josef Maxant
07.2011 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Head Counselor for leadership of planning and responsibilities
  • Apart of the camp association for planning the future.

Retail Sales Associate at Home Hardware

Bridget Jaeger
01.2011 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Key Holder

Education

Graphic Design

George Brown College
Toronto, ON

Radio And Broadcasting

Humber College
Toronto, ON

High School

Scarlett Heights Entrepreneurial Academy
Toronto, ON

Skills

  • Customer Relations
  • Clerical Support
  • Supervision and Leadership
  • Social Perceptiveness
  • Friendly, Positive Attitude
  • Problem Resolution
  • Relationship Building
  • Calm Under Pressure
  • Resourceful
  • Multitasking Abilities
  • Interpersonal Communication
  • Organization and Time Management

Timeline

Server at Miku Toronto

Oliver Robles
09.2021 - Current

Camp Counselor at Camp Hostyn

Josef Maxant
07.2011 - Current

Retail Sales Associate at Home Hardware

Bridget Jaeger
01.2011 - 08.2021

Graphic Design

George Brown College

Radio And Broadcasting

Humber College

High School

Scarlett Heights Entrepreneurial Academy

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Roy Novak