Roy Nishimwe
Ottawa,Ontario
Summary
Cheerful Activity Aide plans, organizes and directs activity programs that pique interest of nursing home residents and promote life enrichment. Creative, outgoing and motivational healthcare worker passionate about planning activities and events for seniors at long-term care facility. Collaborates with interdisciplinary teams to meet recreation program and service goals.
Overview
11
11
years of professional experience
Work History
Activity Aide
Centre d'accueil Champlain
- Creating and organizing therapeutic activities
- Teaching and demonstrating various activities
- Maintaining accurate statistics sheets for activities, including attendance records
- Developing programs tailored to meet the individual needs of clients
- Providing assistance to residents during meals
- Conducting regular individual visits for all residents.
Recreation Aide
Extendicare
09.2023 - Current
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
- Led group activities that promoted physical fitness, mental well-being, creativity, social interaction, or skill development among participants.
- Collected and analyzed participant feedback to inform program improvements.
- Assisted in the planning and execution of special events, such as holiday celebrations or community gatherings, resulting in memorable experiences for attendees.
- Fostered positive relationships with participants'' families, keeping them informed about program updates and individual progress.
Customer Service Representative
Millennium 1 Solutions
08.2020 - 03.2022
- Make outgoing calls and answer incoming calls
- Actively listen to customer needs/questions and provide solutions/clarifications
- Tracking and reporting any changes made on an account
- Provide support and advice to field technicians
- Make sales and add value to services ordered.
Activity Aide
Manoir Marochel
09.2018 - 06.2019
- Creating and organizing therapeutic activities
- Teaching and demonstrating various activities
- Maintaining accurate statistics sheets for activities, including attendance records
- Developing programs tailored to meet the individual needs of clients
- Providing assistance to residents during meals
- Conducting regular individual visits for all residents.
Social Worker
Guigue Service Center
10.2017 - 04.2018
- Innovative in creating engaging activities for clients
- Assisting clients with grocery shopping
- Encouraging regular walks for exercise
- Ensuring clients receive necessary services, such as scheduling appointments with doctors and personal support workers for showers, among others
- Maintaining detailed notes of each visit for comprehensive reporting.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Sales representative
Urban planet Gatineau
06.2013 - 09.2014
- Maintaining accurate sales records
- Scheduling orders efficiently
- Handling customer complaints
- Providing effective and appropriate solutions
- Building trust through effective communication
- Ability to generate sales leads.
Education
Social work Gerontology Diploma -
La cité collégiale
01.2019
Certificate of attestation of interprofessional training -
La cité collégiale
01.2018
High school Diploma -
Le carrefour
01.2017
Skills
Patience and Tolerance
Attendance record-keeping
Relationship Building
Activities supervision
Competencesummary
Patience, calm under pressure, punctuality, sense of organization, and cooperative as a team member
Languages
English
Professional Working
French
Full Professional
Swahili
Native or Bilingual
kirundi
Native or Bilingual
kinyarwanda
Native or Bilingual
Timeline
Recreation Aide
Extendicare
09.2023 - Current
Customer Service Representative
Millennium 1 Solutions
08.2020 - 03.2022
Activity Aide
Manoir Marochel
09.2018 - 06.2019
Social Worker
Guigue Service Center
10.2017 - 04.2018
Sales representative
Urban planet Gatineau
06.2013 - 09.2014
Activity Aide
Centre d'accueil Champlain
Social work Gerontology Diploma -
La cité collégiale
Certificate of attestation of interprofessional training -
La cité collégiale
High school Diploma -
Le carrefour
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