ROY JESSE OGULI TAKU
London,Ontario
Summary
Rookie crew leader of the year
Rookie of the year
Team builder of the year
Overview
9
9
years of professional experience
Work History
Landscaping Supervisor
Tender Lawn Care
12.2021 - Current
- Company Overview: TLC Landscaping
- Recorded employee work hours for payroll.
- Handled diverse maintenance equipment following comprehensive training for 15 distinct pieces.
- Managed the transport and staging of items essential to landscape maintenance projects.
- Perform daily inspections on vehicles and equipment to confirm operational safety.
- Execute pruning plant material and collecting dead plant material.
- Monitored safety during winter tasks.
- Boosted enthusiasm within the team to ensure tasks were finished promptly.
Customer Service Representative
Canadian Tire
06.2019 - 08.2021
- Company Overview: Credit Card
- Exceeded sales objectives by evaluating customers' needs and providing tailored credit card recommendations.
- Assisted in aligning team efforts with organizational targets.
- Consistently exceeded expected standards in customer care.
- Trained clients on product usage.
- Consistently met daily goals through exceptional customer service.
- Credit Card
Hotel Management
Miss Bright Hotel
09.2016 - 04.2019
- Company Overview: Cameroon
- Performed telephone surveys in dual languages, French and English.
- Updated and organized event calendars.
- Managed complaint resolutions effectively.
- Handled employee payroll operations.
- Ensured premium service to patrons.
- Coordinated appointment scheduling for clientele.
- Managed logistics for company events including conferences, meetings, and travel reservations.
- Coordinated various project initiatives and contributed to committee involvement.
- Cameroon
Education
Bachelor of Business Administration - General Business
Kinlin School of Business Fanshawe College
London, ON08.2021
High School Diploma -
Christ The King College
Tiko, South West06.2017
Skills
- Superior leadership
- Microsoft office( word, excel, powerpoint, outlook )
- Sales
- Excellent communication/ motivation
- Account management
- Project management
- Quality assurance inspection
- Customer service and support
- Bilingual ( French and English)
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Landscaping Supervisor
Tender Lawn Care
12.2021 - Current
Customer Service Representative
Canadian Tire
06.2019 - 08.2021
Hotel Management
Miss Bright Hotel
09.2016 - 04.2019
High School Diploma -
Christ The King College
Bachelor of Business Administration - General Business
Kinlin School of Business Fanshawe College