Roxie Flores
Fullerton
Summary
Track record of enhancing customer/clients satisfaction, passionate professional skilled in delivering service cheerfully. Empathetic individual known for hard work and dedication. Enjoys fast-paced environments. A true team player who remains calm under extreme pressure situations or kitchens. Takes direction well and consistently meets schedule requirements. Demonstrated adaptability and creative thinking, problem-solving, and always contributing to a positive environment.
Overview
3
3
years of professional experience
Work History
Cashier/Baker
Beverly’s Bakery
05.2021 - Current
- Front counter supervisor
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to complete tasks and maintain smooth running and great environment of bakery.
- Regularly built relationships with customers to encourage repeat business.
- Operated, stocked and maintained bakery equipment, including ovens and mixers.
- Worked flexible shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally.
- Produced consistently high-quality baked goods for customers.
- Contributed to menu planning meetings with innovative ideas, keeping bakery's offerings fresh and competitive.
Food Runner
Black Tap
09.2022 - 10.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Provided outstanding customer service.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Delivering food to customers while ensuring they receive the correct order.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Caregiver
The Key
12.2023 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Recorded patients' pulse, blood pressure and respirations to assess and document important health information.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associate of Science - Nursing
Cypress College
Cypress, CA06.2025
High School Diploma -
Buena Park High School
Buena Park, CA05.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Staff Training
- Cash handling
- Order Taking
- Conflict Resolution
- Product Knowledge
- Creative Thinking
- Adaptable and Flexible
- Reliable and Responsible
- Time management skills
Languages
English
Spanish
Timeline
Caregiver
The Key
12.2023 - 07.2024
Food Runner
Black Tap
09.2022 - 10.2023
Cashier/Baker
Beverly’s Bakery
05.2021 - Current
Associate of Science - Nursing
Cypress College
High School Diploma -
Buena Park High School
Similar Profiles
Imani AllenImani Allen
NA at Beverly’s Group Family DaycareNA at Beverly’s Group Family Daycare
Beverly SizemoreBeverly Sizemore
Owner of Residential Cleaning Business at Beverly’s Cleaning ServiceOwner of Residential Cleaning Business at Beverly’s Cleaning Service
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
Ajayla TheragoodAjayla Theragood
Volunteer at Calvary Chapel High DesertVolunteer at Calvary Chapel High Desert
Tristin CaseTristin Case
Foster Youth Advocate at The Dream CenterFoster Youth Advocate at The Dream Center