Roxie Charlton
Redlands,CA
Summary
Clinical Counseling graduate student with extensive experience supporting justice-involved youth and adults through comprehensive assessment, crisis intervention, counseling, behavior management, and rehabilitation. Over 15 years of proven expertise in multidisciplinary environments, including courts, law enforcement, mental health, and social services. Proficient in implementing trauma-informed, culturally responsive, and evidence-based approaches to enhance client care. Committed to ethical practice and cultural humility while fostering client growth, safety, and overall well-being through collaborative treatment planning and group facilitation.
Overview
17
17
years of professional experience
Work History
Probation Officer
County of San Bernardino
11.2012 - Current
- Perform assessments, supervision, counseling, and case management for adult and juvenile probationers within community and custody settings.
- Key Responsibilities:
- Conduct intake investigations and determine appropriate legal or rehabilitative pathways.
- Complete comprehensive assessments including social history, offense review, and behavioral functioning.
- Develop individualized treatment plans and recommendations for court.
- Provide counseling related to substance misuse, mental health stressors, family conflict, education, and employment.
- Facilitate referrals to community resources and coordinate multidisciplinary treatment services.
- Conduct field supervision, compliance checks, and risk-reduction interventions.
- Prepare formal court reports including assessments, progress reviews, and modification recommendations.
- Collaborate with law enforcement, courts, victims, treatment providers, child welfare, and social service agencies.
- Respond to crisis or time-sensitive incidents requiring immediate action and transport to agencies or facilities.
- Participate in departmental trainings, professional development, and community presentations.
- Conducted comprehensive assessments to determine probationers' needs and risks.
- Developed tailored supervision plans to enhance compliance and rehabilitation outcomes.
- Monitored probationer progress through regular check-ins and home visits.
- Collaborated with community resources to provide support services for probationers.
- Prepared detailed reports for court proceedings, ensuring accuracy and clarity of information.
- Facilitated group sessions focusing on life skills, substance abuse prevention, and conflict resolution.
- Mentored junior staff in case management techniques and best practices in probation supervision.
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Wrote progress reports and testified under oath at court hearings.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
- Evaluated people on probation to determine best course of rehabilitation.
- Conducted investigations into violations and other allegations.
- Adhered to legal requirements by performing office, home, and employment visits.
- Supervised offenders to reduce risk to community.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Upheld legal standards by maintaining current knowledge on laws, policies, procedures related to probationary practices.
- Screened offender referrals and completed intake interviews and paperwork.
- Improved community safety through proactive risk assessment and management of high-risk offenders.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Conducted thorough pre-sentence investigations and prepared detailed reports for the courts, aiding informed decisionmaking.
- Collaborated with treatment providers to ensure seamless delivery of services for probationers, resulting in improved outcomes.
- Facilitated positive behavior change by delivering evidence-based intervention programs to probationers.
- Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
Eligibility Worker
County of San Bernardino
05.2012 - 11.2012
- Determined eligibility for public assistance programs and provided client support within social service settings.
- Key Responsibilities:
- Interviewed clients to assess financial, employment, and personal information affecting eligibility.
- Assisted applicants in navigating documentation requirements and resolving discrepancies.
- Interpreted program regulations and explained benefit processes to diverse populations.
- Referred individuals to social work staff for additional support services.
- Maintained detailed case notes, documentation, and compliance with state and county policies.
- Assessed eligibility for public assistance programs, ensuring compliance with regulations.
- Conducted interviews to gather necessary information from applicants and verify documentation.
- Processed applications efficiently, maintaining accuracy in data entry and case management systems.
- Provided guidance to clients on program benefits, enhancing understanding of available resources.
- Collaborated with community organizations to streamline services and improve client outreach efforts.
- Interviewed applicants and explained scope of different available benefits.
- Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
- Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Monitored caseloads closely to ensure timely action was taken on all pending applications according to agency guidelines.
Probation Corrections Officer
County of San Bernardino
10.2008 - 05.2012
- Provided supervision, guidance, and counseling for youth in juvenile detention and treatment programs.
- Key Responsibilities:
- Counseled youth individually and in groups regarding behavior, emotional regulation, and daily functioning.
- Facilitated structured group sessions and contributed to treatment planning within multidisciplinary teams.
- Supervised recreation, hygiene, daily living skills, and peer interactions.
- Managed crisis situations and maintained safety through trauma-informed behavioral interventions.
- Observed, documented, and reported behavioral patterns and progress.
- Conducted youth admissions, releases, and transports to external facilities.
- Supervised family visitation and documented observations relevant to treatment.
Education
Master of Arts - Clinical Counseling
Alliant International University
Bachelor of Science - Kinesiology (Exercise Science)
California State University
San Bernardino, CA01.2006
Skills
- Case planning
- Documentation
- Oversight of offender rehabilitation
- Home inspections
- Case management
- Treatment Plan
Timeline
Probation Officer
County of San Bernardino
11.2012 - Current
Eligibility Worker
County of San Bernardino
05.2012 - 11.2012
Probation Corrections Officer
County of San Bernardino
10.2008 - 05.2012
Master of Arts - Clinical Counseling
Alliant International University
Bachelor of Science - Kinesiology (Exercise Science)
California State University