Roxanne Rodriguez
Glendale
Summary
Diligent customer service representative with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
Clark's
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, replenished items sold, and promote specific merchandise.
- Responsible for managing stock room (processed incoming shipments of products)
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business (shoe fitting and stretching, informing customers about latest deals,
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging
Seasonal Employee - Sales Associate
World Market
09.2022 - 01.2023
- Inventory management
- Assisted customers with questions and concerns regarding products
- Responsible for organizing displays on shop floor
- Maintained clean and tidy work area
- Proficient in Stock Room job functions
- Successfully mastered 'Happy-Returns' process
- Ensure customer satisfaction by entering data accurately into online pick-up system
Seasonal Employee - Sales Associate
Old Navy
11.2021 - 01.2022
- Served customers by helping them select products
- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers' questions
- Directs customers by escorting them to racks and counters
- Cashier
Self-Employed - Custom Jewelry and Ear-Ring Design and Sales
01.2018 - 12.2020
- Designed, created, and marketed unique jewelry and ear-rings
- Local and online sales via Depop website
- Provided complete customer satisfaction
- Experience in social media marketing to promote diverse products
- Sold 130 units
Education
High School Graduate -
Allen F. Daily High School
Glendale, CA01.2022
Skills
- Coachable
- Creative thinking
- Fast Learner
- Highly motivated
- Cash handling
- Detail oriented
- Problem Solving
- Data Entry
- Thrives in high pressure environments
- Customer service
- Teamwork and collaboration
- Excellent people skills
Timeline
Sales Associate
Clark's
03.2023 - Current
Seasonal Employee - Sales Associate
World Market
09.2022 - 01.2023
Seasonal Employee - Sales Associate
Old Navy
11.2021 - 01.2022
Self-Employed - Custom Jewelry and Ear-Ring Design and Sales
01.2018 - 12.2020
High School Graduate -
Allen F. Daily High School
Similar Profiles
Rong Chen LimRong Chen Lim
Shoe Retail Shop Part Timer at Clark'sShoe Retail Shop Part Timer at Clark's
Miranda AliffiMiranda Aliffi
Lawn Administrator at Clark's Termite & Pest ControlLawn Administrator at Clark's Termite & Pest Control
HEATH BINEGARHEATH BINEGAR
Sales Representative at Clark's RV CenterSales Representative at Clark's RV Center