Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROXANNE Ricketts

Labrador City,NL

Summary


Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. A proven reputation for assessing customer problems , implementing appropriate solutions in a fast -pace highly pressured environments.

Overview

12
12
years of professional experience

Work History

Office Clerk

Shell Gas Bar
05.2022 - Current
  • Maintained and updated office records, both digital and physical.
  • Interacted with customers by phone, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and balancing cashes on daily basis
  • Responded to inquiries from callers seeking information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

House Keeping

Dexter Inn
07.2021 - 05.2022
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry sorting, washing, drying, and ironing.

Restaurant Manager

Two Seasons Restaurant
07.2015 - 03.2020
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Booked and set up for large reservations; Menu and pricing.
  • Managed front of house personnel to maintain adequate staffing of all shifts.
  • Served tables, provided customer service, ordered stock

Geotechnical Technician

IOCC (Rio Tinto)
03.2011 - 05.2015
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Processed drill core: sample delivery and tracking ; core cutting sample management; handling drill core within core facility and yard.
  • Delivered samples to internal IOC laboratory or dispatched for external specialist laboratories.
  • Field activities that included Grade control and Surveying.
  • Assisted Supervising Technician in day to day management of projects. Including logistics, cost tracking, ordering and inventory control, Health and safety activities.
  • Administrative duties included, Time sheets, invoices, purchase orders, laser engraving, and Quality Assurance Quality Control.

Education

Mining Technician ; Millwright Certificate

College of The North Atlantic
Labrador City, NL

High School Diploma -

Lester Pearson Memorial High
Wesleyville, Nl

Skills

    Forklift Operator

    Class 5 Drivers License

    First Aid

    WHMIS

    Transportation of Dangerous Goods

    Accident Investigation

    Safety for Supervisors

    Power line Hazards

    Supervisor Experience

    Customer Service

    Microsoft

    Recordkeeping and File Management

Timeline

Office Clerk

Shell Gas Bar
05.2022 - Current

House Keeping

Dexter Inn
07.2021 - 05.2022

Restaurant Manager

Two Seasons Restaurant
07.2015 - 03.2020

Geotechnical Technician

IOCC (Rio Tinto)
03.2011 - 05.2015

Mining Technician ; Millwright Certificate

College of The North Atlantic

High School Diploma -

Lester Pearson Memorial High

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ROXANNE Ricketts