Summary
Overview
Work History
Education
Skills
Certification
Timeline
Contact Reference
Generic

Roxanne Paring

Red Deer,AB

Summary

I am seeking for a company where experience can not only improve the status of the company but to gain more knowledge to enhance my talents and skills;

To be effective individual that can contribute talents skills for the company's success and progress and am looking fro structured comprehensive learning, training and professional career progression.

I liked, happy and suited in working with people sharing ideas, working together as a team and always been great help when team is struggling on job task. I always tend to focus on every task, asking, grasping and listening to instructions as needed.

From time to time work sometimes is very busy, in here I can manage to take the situation as a challenge, work faster to meet deadlines and back log. I am easy to get along to work mates do works not being told what need to be done every time in accordance to procedure and policies.

My personal attributes are having Patience, Understanding, Hardworking, Honest, Reliable and Professional, Fast Learner and can work under pressure.

Because of these I received best employee of the year from previous company in Taiwan and received compliments from my recent employer.

Overview

22
22
years of professional experience
1
1
Certificate

Work History

Office Coordinator

Hylife Foods
03.2023 - 07.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Reconciled account files and produced monthly reports.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.

Clerk Sales/Service - Tier II SW

Sobeys
08.2022 - 06.2023
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Increased revenue with strategic upselling of products and services to existing customers.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Virtual Assistant

Stampedia Company
04.2020 - 03.2021
  • Conferred with customers by telephone, chat or email to provide information.
  • Completed business correspondence, transcription, and data entry.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Researched topics and events to support supervisor's work agenda and projects.
  • Developed complex reports in Excel for cost reporting.

Social Media Marketing

Iurbanteen
05.2019 - 03.2020
  • Participated in brainstorming sessions to generate creative ideas for campaigns.
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Strategized and developed video content for client's website and social media publications.
  • Managed paid social media advertising campaigns to reach and engage target audiences.

Data Entry Clerk

Ethix BPO
01.2018 - 04.2019
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Computer Assembler

GIGABYTE Technology
07.2014 - 12.2016
  • Adjusted, repaired or replaced electrical or electronic components parts to correct defects and to maintain conformance with specifications.
  • Assembled work piece per layout and work instructions.
  • Drilled or tapped holes according to specifications using drills, calipers, cutters or saws.
  • Painted clear coats and conductive paint shields per work instructions.
  • Assembled electrical or support structures, units, subassemblies and wiring using rivets, bolts, soldering or micro welding equipment.
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Stayed up-to-date on electrical codes and safety procedures to maintain efficiency and safety.

Sales Associate

Rosegold Pawnshop
04.2005 - 10.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Fruit Classifier

Dole Tropifresh
09.2004 - 02.2005
  • Removed items of inferior grades from production lines and collected for alternate use or disposal.
  • Completed on-the-job training to learn correct methods for identifying defects.
  • Inspected and maintained equipment for sorting.
  • Graded raw materials based on checklist of quality standards.
  • Checked agricultural products from different producers to verify minimum quality standards and overall food safety.

Customer Sales Assistant

Victoria Plaza Mall
08.2003 - 01.2004
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Responded to customer calls and emails to answer questions about products and services.
  • Emphasized product specifications to meet customer needs.
  • Described product highlights and benefits to help guide purchasing decisions.

Sales Assistant

3A Enterprises
05.2002 - 11.2002
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.

Cashier

Panabo Central Warehouse Club, Inc.
11.2001 - 04.2002
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Business Administration in Marketing Management

University of Mindanao Panabo College
Panabo City, Philippines

Vocational Courses - LGTK-Korean Language Learning Center

Northlink Technology College,Inc.
Panabo City, Philippines
09.2017

Vocational Courses - Baking

Ugnayan Migrant Workers And Immigrants Center
Taipei City, Taiwan
12.2015

Vocational Courses - Computer Hardware Servicing NCII

East Asian College of Panabo
Panabo City, Philippines
10.2013

Skills

  • Material Preparation
  • Technical Support
  • Administration and Operations
  • Client Relations
  • Customer Service
  • Guest Satisfaction
  • Calm and Professional Under Pressure
  • Attention to detail

Certification

Food and Safety 1

Timeline

Office Coordinator

Hylife Foods
03.2023 - 07.2023

Clerk Sales/Service - Tier II SW

Sobeys
08.2022 - 06.2023

Virtual Assistant

Stampedia Company
04.2020 - 03.2021

Social Media Marketing

Iurbanteen
05.2019 - 03.2020

Data Entry Clerk

Ethix BPO
01.2018 - 04.2019

Computer Assembler

GIGABYTE Technology
07.2014 - 12.2016

Sales Associate

Rosegold Pawnshop
04.2005 - 10.2005

Fruit Classifier

Dole Tropifresh
09.2004 - 02.2005

Customer Sales Assistant

Victoria Plaza Mall
08.2003 - 01.2004

Sales Assistant

3A Enterprises
05.2002 - 11.2002

Cashier

Panabo Central Warehouse Club, Inc.
11.2001 - 04.2002

Bachelor of Science - Business Administration in Marketing Management

University of Mindanao Panabo College

Vocational Courses - LGTK-Korean Language Learning Center

Northlink Technology College,Inc.

Vocational Courses - Baking

Ugnayan Migrant Workers And Immigrants Center

Vocational Courses - Computer Hardware Servicing NCII

East Asian College of Panabo

Contact Reference

Romar De Sola

Manager Shipping

Hylife / Freezerco Inc.

Neepawa, Manitoba Canada

+1 204-212-1174

___________________________

Angie Templado Deluao

Manager Grocery Department

Safeway / Sobeys

Neepawa, Manitoba Canada

+1 431-351-1267

____________________________

Camille Julliane Go Rempohito

Customer Service Agent

HGS Company

Red Deer Alberta

+1 204-841-2327

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