Successful Customer service representative with over ten years of experience addressing customer requests and concerns while handling calls and files. Expert at managing inbound calls and keeping records, while providing relevant information and options to customers. Upbeat and energetic, polite while handling difficult situations through resourcefulness and adaptability. I am perfect for this position because I am a self starter looking for longevity in a workplace where I can stay until retirement. Working to help customers is a passion of mine. I will enjoy being part of the health care world and team.