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Associate Principal Engineer

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Detail-oriented and results-driven finance student with experience in banking, customer service, and leadership. As a Bank Teller, I manage transactions, ensure accuracy, and promote financial products while maintaining compliance with regulations. My background as a Mortarman Squad Leader in the U.S. Marine Corps developed my leadership, problem-solving, and organizational skills. With a strong foundation in asset management and communication, I’m eager to apply my skills to drive success in the financial sector and continue growing in my career.

I bring a solid 17-year experience where I've honed my skills as a Systems Analyst/Application
Developer. My proficiency in ETL , Data Warehousing and Application development, combined with programming languages such as Oracle PL SQL, KAFKA, JAVA, C#, and VB.NET, positions me as an asset to any forward-thinking
team.

Dynamic and results-driven Manager with a strong track record of success, most recently at Coast Capital Savings. Proven expertise in team leadership, customer experience, and risk management, with a consistent record of enhancing branch performance. Adept at driving staff development, resolving conflicts, and implementing strategies that improve customer experience and operational efficiency. Skilled in data analysis and relationship building, with a commitment to delivering exceptional service and fostering a collaborative, high-performing team culture.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Motivated and people‑focused leader with 10+ years of success inspiring teams, streamlining daily operations, and delivering outstanding service experiences. Energized by training and developing others, strengthening customer relationships, and driving sales and process improvements. Known for a positive, solutions‑oriented approach that keeps teams engaged, productive, and focused on results.

Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, with a consistent focus on optimizing processes to enhance team performance. Proven ability to foster collaboration and drive results, ensuring alignment with organizational objectives and delivering high-quality outcomes. Committed to continuous improvement and leveraging expertise to support team success in dynamic settings.

Team player who is hardworking and always willing to learn more. Dedicated to providing optimal patient care. Experience in using imaging equipment for radiography procedures.

Dynamic professional with a proven track record of excelling in customer service and operational efficiency. Skilled in conflict resolution and staff training, I enhanced customer satisfaction and streamlined processes, contributing to a positive branch environment. Detail-oriented and proactive, within all verbal and written documentation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dedicated back-up head teller with a track record of training new employees and supervising cash operations. Skilled in maintaining compliance and resolving discrepancies, contributing to a high-performing, customer-focused branch environment.

As a dedicated and compassionate individual seeking a position as a Certified Nursing Assistant, I bring a strong foundation in customer service, with ten years of experience in delivering exceptional support and care to a diverse clientele. My background has equipped me with excellent communication skills, empathy, and the ability to work effectively in fast-paced environments. I am eager to leverage my interpersonal skills and commitment to helping others in a healthcare setting, where I can contribute positively to patient care and support.

Allison Cruz

Summary

Overview

Work History

Bank Teller

Customer Service Associate

Cashier Supervisor

Education

Master of Business Administration - Finance

Bachelor of Science - Economics

Skills

Certification

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Timeline

Bank Teller

Customer Service Associate

Cashier Supervisor

Master of Business Administration - Finance

Bachelor of Science - Economics

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