Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Allison Cruz

Austin, TX

Summary

Finance professional with proven banking expertise. Skilled in customer service and transaction management. Recognized for enhancing efficiency and satisfaction.

Overview

1
1
Certification

Work History

Bank Teller

Capital Savings Bank
Austin, TX
2 2024 - 6 2025
  • Processed 100+ daily transactions efficiently
  • Increased customer satisfaction by 15%
  • Managed $10,000 daily cash flow

    Customer Service Associate

    Commerce Financial Services
    Pinehill, TX
    1 2023 - 1 2024
    • Resolved 200+ monthly inquiries promptly
    • Boosted membership enrollment by 20%
    • Assisted in balancing monthly accounts

      Cashier Supervisor

      Fairview Retail Solutions
      Houston, TX
      2 2021 - 12 2022
      • Supervised team of 5 cashiers effectively
      • Reduced checkout time by 25%
      • Handled $15,000 in daily transactions

        Education

        Master of Business Administration - Finance

        University of Chicago
        Jun 2020

        Bachelor of Science - Economics

        Illinois State University
        Jun 2018

        Skills

        • Customer Service
        • Cash Handling
        • Detail-Oriented
        • Interpersonal Skills
            • Problem Solving
            • Time Management
            • Financial Transactions
            • Team Leadership

          Certification

          • Certified Bank Teller - American Banking Association
          • Customer Service Excellence - National Customer Service Association

          Languages

          Spanish
          Beginner (A1)
          French
          Beginner (A1)
          German
          Beginner (A1)

          Timeline

          Bank Teller

          Capital Savings Bank
          02/2024 - 06/2025

          Customer Service Associate

          Commerce Financial Services
          01/2023 - 01/2024

          Cashier Supervisor

          Fairview Retail Solutions
          02/2021 - 12/2022

          Master of Business Administration - Finance

          University of Chicago

          Bachelor of Science - Economics

          Illinois State University
          Allison Cruz