Hi, I’m
Roxanne Laktin
Administration
Kamloops,BC
Work Preference
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.
Overview
17
years of professional experience
Work History
University of Calgary - Student Accessibility Calgary, AB
Administrative Coordinator
10.2022 - 03.2025
Job overview
- Provided troubleshooting and technical assistance in use of PeopleAdmin system.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Created hiring templates for new employees
- Recorded time entries for casual employees
- Completed Off-Cycle payment requests
- Liaised with senior management around job description/classification
- Reduced intake processes time by developing application tracking and filing systems.
- Addressed questions and managed communications with students and Student Aid Alberta
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Provided backup to front desk to step in to assist with various tasks as required
University of Calgary - Post Graduate Medical Ed.Calgary, AB
Administrative Assistant
01.2020 - 06.2022
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated Director on changing departmental needs by thoroughly documenting internal and client meetings.
- Produced accurate office files, updated spreadsheets and crafted presentations to support department
- Implemented updated policies and practices for organization and monitored effect
- Managed Access databases converting complex data into easy-to-interpret data
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Assisted with Medical Resident Accommodation Requests and follow up
- Assisted with onboarded/offboarding department staff
- Conferred with medical residents by telephone, chat or email to provide information about department services
- Organized virtual meetings for Department head and cross department personal using Zoom and MS Teams
University of Calgary - Office of the RegistrarCalgary, AB
Administrative Assistant
08.2017 - 11.2019
Job overview
- Created PowerPoint presentations for business development purposes.
- Created detailed expense reports and requests for capital expenditures.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Responsible for reconciling corporate cards/expenses for senior level management in the Registrar's Office.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Offered technical support and troubleshot issues to enhance office productivity.
Univeristy of Calgary - Faculty of NursingCalgary, AB
Clinical Lab Simulation Coordination
04.2015 - 08.2017
Job overview
- Used programs and specialized software to understand and carry out tasks.
- Simulation set ups for Undergraduate Nursing students years 1-4
- Ordered and maintained medical supply inventory for over 400 undergraduate nursing students
- Supervised/scheduled simulation team comprised of student employees
- Monitored and directed incoming student lab requests
- Accomplished timely invoicing and accounts receivables
- Handled student lab scheduling, check-in, check-out
- Coordinated individual duties after careful evaluation of each student employee's skill level and knowledge
- Developed internal requirements and standards to minimize regulatory risks and liability
- Mentored office employees on proper administrative procedures and how to use PeopleSoft, keeping operations consistent and efficient for maximum performance.
ReNue CalgaryCalgary, AB
Medical Asthetics Clinic Manager
11.2007 - 03.2015
Job overview
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in team-building activities to enhance working relationships
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Used coordination and planning skills to achieve results according to schedule
- Gathered financial information, prepared documents and closed books
- Used advanced software to prepare documents, reports and presentations
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers
- Reconciled accounts and reviewed expense data
- Tracked financial progress by creating quarterly and yearly balance sheets
Education
University of British ColumbiaVancouver, British Columbia
Bachelor of Arts from Communications
Vancouver Community CollegeVancouver, BC
Diploma from Practical Nursing (LPN)
University of Calagry Continuing EducationCalagry, AB
No Degree from Accounting Fundementals Level 1, Level 2
Skills
- Discrepancy investigations
- Job Classification creation/amendments
- Reporting proficiency
- Relationship building and management
- Human Resources Generalist experience
- Financial analysis and reporting
- Cost control and reduction
- PeopleSoft HCM proficiency
- Microsoft Office Suite proficiency
- Training development
- Pre-Employment Screening
- File and records management
- Organization and Time Management
- Excellent Communication
- Risk management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Coordinator
University of Calgary - Student Accessibility
10.2022 - 03.2025
Administrative Assistant
University of Calgary - Post Graduate Medical Ed.
01.2020 - 06.2022
Administrative Assistant
University of Calgary - Office of the Registrar
08.2017 - 11.2019
Clinical Lab Simulation Coordination
Univeristy of Calgary - Faculty of Nursing
04.2015 - 08.2017
Medical Asthetics Clinic Manager
ReNue Calgary
11.2007 - 03.2015
University of British Columbia
Bachelor of Arts from Communications
Vancouver Community College
Diploma from Practical Nursing (LPN)
University of Calagry Continuing Education
No Degree from Accounting Fundementals Level 1, Level 2