Roxanne Labreche
Gatineau,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Educational Assistant
Consortium Centre Jules-Léger
Ottawa, ON
02.2023 - Current
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Applied specialized teaching techniques to reinforce social and communication skills.
Customer Service Representative
Ives Canada
Montreal, QC
08.2021 - 08.2022
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Delivered excellent customer service, resulting in consistent 90% customer satisfaction rating.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Front End Assistant
Costco
Gatineau, QC
02.2019 - 12.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Answered questions about store policies and addressed customer concerns.
Education
GED -
Algonquin College
Ottawa, ON 01.2016 - 06.2018
High School Diploma -
Sir James Whitney School for the Deaf
Belleville, ON 09.2011 - 06.2015
Skills
Quick learner
Volunteer work
The organization committee of the Ottawa Deaf Expo 2023
Leadership experience
Canadian Deaf Youth Leadership Camp 2014 and 2022
Accomplishments
- Veridian Award June 2015
- Cooperative Prize June 2015
- Samuel T. Greene Prize June 2015
Timeline
Educational Assistant
Consortium Centre Jules-Léger
02.2023 - Current
Customer Service Representative
Ives Canada
08.2021 - 08.2022
Front End Assistant
Costco
02.2019 - 12.2020
GED -
Algonquin College
01.2016 - 06.2018
High School Diploma -
Sir James Whitney School for the Deaf
09.2011 - 06.2015
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