Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roxanne Krauza

Summary

To obtain a full time, long term career in sales, with opportunities for growth. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales

Blair Tactical
04.2023 - Current
  • Leadership and interpersonal skills
  • Inventory and ordering stock
  • Decision making and problem solving
  • Social media and marketing
  • Point of sale operations
  • Excellent customer service and relationship building with different agencies
  • Emotional resilience
  • Managing inventory levels and taking corrective actions when needed
  • Growing the business and managing its expansion
  • Managing relationships with suppliers
  • Product sourcing and building a product assortment to meet client demands
  • Merchandising the store
  • Tracking products, preventing overstocking, and ensuring that popular items are always available
  • Finding suppliers or distributors
  • Set pricing for products

General Manager

Wicked Wine Tours
08.2022 - 02.2023
  • Built and maintained relationships with vendors and suppliers
  • Established employee development plan, setting clear expectations for team members
  • Met safety and security standards by overseeing preventative maintenance and repairs
  • Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints
  • Executed sales and operational activities, producing results that met or exceeded business plan
  • Implemented appropriate plans for resolving unfavorable trends and enhancing profits
  • Established and maintained proactive human resource functions, complying with labor regulations
  • Planned, coordinated and oversaw company events and promotions
  • Provided clear direction and set priorities for accomplishing desired actions and results
  • Developed long and short-range financial objectives, supporting company mission statement
  • Implemented and maintained open-door communication system, reaching employees across department lines
  • Recruited team members for maintaining adequate staffing levels according to projected sales
  • Managed company assets by maintaining clean and fully equipped establishments with properly working equipment
  • Monitored store performance and identified opportunities for improvement
  • Implemented and maintained open-door communication system, reaching employees across department lines.

Tasting Bar Manager, And Associate

Ex Nihilo Vineyards
04.2018 - 07.2022
  • Wine club Sales
  • Private Event Host (on and off site)
  • Assisted bartenders by restocking drink supplies and maintaining cleanliness of bar areas
  • Maximized revenue by calculating inventory and retail costs, updating prices regularly
  • Coordinated with vendors to support timely delivery of materials
  • Recruited, hired and trained new members of bar staff
  • Negotiated contracts with suppliers to secure favorable pricing and quality products
  • Built and managed team to keep daily operations running smoothly
  • Kept detailed and up-to-date records of inventory, budgets and payroll
  • Participated in team meetings, providing insights to improve operations
  • Managed daily operations, including scheduling, ordering, and inventory control
  • Delivered exceptional customer service by tending to guest needs.

Photography Assistant And Model

Shawn Talbot Photography
01.2016 - 01.2018
  • Utilized a range of photography equipment and techniques to capture desired images
  • Applied basic photographic concepts of proper exposure and proper focus
  • Captured unique images, adjusting subjects, kneeling and using other techniques
  • Gained experience shooting in various lighting conditions and environments
  • Planned photo composition, analyzing subject to select angle, lighting and background.

District Sales Consultant

International Beauty Services
01.2016 - 01.2017
  • For the Okanagan region
  • Established accounts for new distributor
  • Trade show sales
  • Regarded equipment needs and advised customers on types of equipment to purchase
  • Developed sales team through motivation, counseling and product knowledge education
  • Advised dealers and distributors on policies and operating procedures to confirm functional effectiveness of business
  • Represented company at trade association meetings to promote products
  • Monitored costs, competition and supply and demand to establish and adjust selling prices
  • Monitored customer preferences to determine focus of sales efforts.

Sales Consultant

Beauty Systems Group
01.2013 - 01.2016
  • For the Okanagan region
  • Continued growth in the region and maintained active accounts
  • Selling of education events
  • Scheduled appointments with prospective customers to discuss purchase options
  • Conducted sales presentations and product training via in-person meetings or webinars
  • Exhibited products at conventions and tradeshows, to generate leads and cultivate relationships
  • Used solution selling skills and sales knowledge to prospect new business and close sales calls
  • Engaged with prospective customers, building rapport and generating business.

District Sales

Icon Salon Systems
01.2001 - 01.2013
  • Consultant for the Okanagan region
  • Expanded regional growth and maintained active accounts
  • Coordinated regional education events
  • Managed trade shows within the industry
  • Advised dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
  • Managed sales team to consistently achieve growth and hit sales targets
  • Monitored costs, competition and supply and demand to establish and adjust selling prices
  • Monitored customer preferences to determine focus of sales efforts
  • Represented company at trade association meetings to promote products.

Education

Summit Salon and Spa Business Consulting -

Kelowna, BC

Summit Salon and Spa Business Consulting -

Kelowna, BC

Skills

  • Reliable, personable and outgoing
  • Sales professional with more than 20 years experience
  • Proven track record of success, having received numerous awards for the highest levels of sales
  • Identified as an excellent company representative, having the ability to communicate and build Relationships with customers, while remaining focused on maximizing sales
  • Work well under pressure
  • Strong computer skills (Excel, Word, data entry)
  • Exceptional administrative skills with the ability to handle multiple tasks in a professional manner
  • Proficient in resolving account conflicts and effectively managing account receivables
  • Experienced in coordinating regional educational events and trade shows
  • Cross-Functional Team Management
  • Total Quality Management
  • Labor Cost Controls
  • Sales Team Development
  • Staff Training
  • Market Growth
  • Employee Scheduling
  • Vendor Negotiations
  • Sales Expertise
  • Menu Planning
  • Safety Assurance
  • Product Costing
  • Verbal and Written Communication
  • Sales Promotion
  • Team Oversight
  • Supervision and Training
  • Purchasing and Planning
  • Vendor Partnerships
  • Staff Motivation
  • Inventory Control
  • Staff Management
  • Customer Experience
  • Time Management
  • Operations Management

Certification

  • WSET1
  • SERVING IT RIGHT

Timeline

Sales

Blair Tactical
04.2023 - Current

General Manager

Wicked Wine Tours
08.2022 - 02.2023

Tasting Bar Manager, And Associate

Ex Nihilo Vineyards
04.2018 - 07.2022

Photography Assistant And Model

Shawn Talbot Photography
01.2016 - 01.2018

District Sales Consultant

International Beauty Services
01.2016 - 01.2017

Sales Consultant

Beauty Systems Group
01.2013 - 01.2016

District Sales

Icon Salon Systems
01.2001 - 01.2013

Summit Salon and Spa Business Consulting -

Summit Salon and Spa Business Consulting -

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Roxanne Krauza