Roxanne Jimenez
Grande Prairie,AB
Summary
Dedicated Health Care Aide and experienced cashier, recognized for exceptional customer service and team collaboration. At Grande Prairie Care Center, I enhanced patient care and optimized treatment plans, demonstrating compassion and empathy. Skilled in cash handling and maintaining high cleanliness standards, I significantly contributed to workplace efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Health Care Aide
Grande Prairie Care Center
09.2024 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Casier
Mobil Gas Station
12.2022 - 08.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Set up new sales displays each week with fresh merchandise.
Education
No Degree - Educational Assistant
Red Deer Polytechnic
Red Deer, AB06-2023
Skills
- Compassionate
- Reliable team player
- Safety precautions
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
Languages
English
Professional Working
Timeline
Health Care Aide
Grande Prairie Care Center
09.2024 - Current
Casier
Mobil Gas Station
12.2022 - 08.2023
No Degree - Educational Assistant
Red Deer Polytechnic
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