Roxanne Jaime
San Jose
Summary
Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software.
Overview
20
20
years of professional experience
Work History
Shipping and Receiving Clerk
Olander
01.2025 - 01.2026
- Inspected received materials for quality and compliance with specifications.
- Oversaw daily workflow in shipping department to maintain efficient operations.
- Conducted regular audits of inventory to ensure optimal stock levels and accuracy.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
Shipping and Receiving Associate
Flextronics
01.2022 - 07.2024
- Prepared outbound shipments for delivery by selecting appropriate packages and labeling with required information.
- Organized warehouse space for efficient storage of goods.
- Communicated with vendors regarding backorders, damages, shortages, returns and other issues related to receiving process.
- Verified shipping documents, such as bills of lading, packing slips, invoices and purchase orders.
- Created shipping labels using various software programs including FedEx Ship Manager and UPS Worldship.
- Maintained accurate records of received goods and shipped orders in computerized inventory system.
CSA
Fedex Express
01.2019 - 01.2022
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Reviewed account and service histories to identify trends and resolve issues.
- Organized client contracts, records and reports to strengthen traceability.
- Improved customer service wait times to mitigate complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Upheld quality control policies and procedures to increase customer satisfaction.
Material Handler
Aerotek
01.2016 - 01.2019
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Organized warehouse inventory according to warehouse plan.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Observed inventory allocation to maintain material needs and production deadlines.
- Managed warehouse receiving, storing and shipping.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Cashier, Customer Service
Toys"R"Us
01.2010 - 01.2013
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Shipping and Receiving Associate
Temp Agency
01.2007 - 01.2010
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Prepared packages for shipping and determined most economical shipping methods.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Sales Associate
Great America
01.2006 - 01.2007
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Conservation Corps
San Jose, CA2010
Skills
- To secure a position utilizing experience in areas of Warehouse Control
- Clerical Support and Customer Service
Offering the following select qualifications - Experience working in diverse retail sales and customer service environments
- Skilled in areas of order processing, inventory control, and cashier management Hardworking, energetic, and reliable; recognized for assuming additional responsibilities
- Excellent problem solver
- Shipment Tracking
- Self-Motivated and Independent
- Teamwork and Cooperation
- Material Handling Equipment
Timeline
Shipping and Receiving Clerk
Olander
01.2025 - 01.2026
Shipping and Receiving Associate
Flextronics
01.2022 - 07.2024
CSA
Fedex Express
01.2019 - 01.2022
Material Handler
Aerotek
01.2016 - 01.2019
Cashier, Customer Service
Toys"R"Us
01.2010 - 01.2013
Shipping and Receiving Associate
Temp Agency
01.2007 - 01.2010
Sales Associate
Great America
01.2006 - 01.2007
High School Diploma -
Conservation Corps