ROXANNE HERNANDEZ

Organized team schedules to streamline workflow and increase operational efficiency.

• Communicate effective plans of action/requirements to our warehouse staff.
• Scheduled shipments and coordinated inbound loads.
• Ensuring timely arrival of containers / drivers
• Accelerated routing of incoming and outgoing cargo to improve processing time.
• Review and Monitor shipping requirements for Customers.
• Communicating status to the customer and report issues.
• Submit information from system portal to include, cargo information and any additional information.
• Replied to customer service inquiries related to receiving.

• Monitored export shipping requirements to ensure compliance with customer specifications.
• Ensured timely arrival of containers arriving at the Ports of LA/Long Beach.
• Communicated shipment status and issues to customers, facilitating timely resolutions.
• Schedule shipments and coordinate Export loads.
• Accelerate and routed movements of incoming and outgoing cargo.
• Submitted haz docs and cargo information through system portal to streamline documentation process.
• Monitored customer shipping requirements.
• Shared clear action plans with warehouse staff to ensure efficiency. of action/requirements to our warehouse staff.
• Responded to customer service inquiries regarding tracking and tracing. service inquiries related to tracking & tracing.

• Created Bill of Lading and Master Bill of Lading for shipping documentation.
• Schedule the pick-up appointments with local and international carriers.
• Scheduled delivery appointments by answering calls and providing information to ensure timely shipments.
• Generated UPS and FedEx shipping labels for outbound packages.
• Tracked received data and source documents to maintain accurate inventory records.
• Addressed missed invoices and missed picks to ensure proper inventory management.
• Researched inventory Discrepancies.
• Made Standard Operating Procedures for staff.
• Provided Rework forms to warehouse staff for handling special requests.
• Carton barcode labeling, GTIN-13.