Roxanne Ferguson
Welland,Canada
Summary
Certified in Mental Health First Aid
Experienced with creating and implementing individualized support plans. Utilizes effective crisis intervention techniques to manage challenging situations. Knowledge of behavior management strategies that enhance well-being and independence of individuals.
Results-driven professional ready for role. Strong background in supporting individuals with developmental needs, focusing on enhancing their quality of life. Proven ability to collaborate effectively within team settings, adapting to changing circumstances. Skilled in creating individualized care plans, facilitating daily activities, and maintaining clear communication. Renowned for reliability and commitment to achieving meaningful outcomes.
Professional in developmental services with track record of supporting individuals with developmental disabilities. Adept at creating personalized care plans and effectively managing crises. Known for collaborative teamwork and achieving meaningful results, while adapting to changing needs.
Qualified Desired Position with solid foundation in supporting individuals with developmental disabilities. Demonstrates strong ability to create and implement individualized plans that enhance daily living skills. Proven expertise in crisis intervention and behavior management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Developmental Service Worker
Community Living
Welland, ON, Canada
01.2006 - Current
- Work with adolescents having various types of Autism Spectrum Disorders and Attention Deficit Hyperactivity Disorder
- Participate and help with their integration within the community social activities such as swimming, dancing and bowling
- Assist to prepare and reinforce Person Centre Planning Strategies as well as daily outcomes
- Administer medication
- Work with other professionals, such as speech and occupational therapists
- Collaborated effectively with other service providers such as healthcare professionals or educators in order to facilitate holistic care for clients.
- Assisted clients with daily living activities to promote self-sufficiency and personal growth.
- Enhanced client independence by implementing personalized support plans and life skills training.
- Improved quality of life for clients through effective communication, relationship building, and emotional support.
- Ensured compliance with state regulations by maintaining up-to-date documentation on client records.
- Gathered intelligence about upcoming procurements.
- Supported client project teams by developing written materials for client development discussions.
- Guided developmentally disabled adults through customized day programs.
- Implemented crisis intervention techniques to de-escalate challenging behaviors while maintaining the safety of all involved parties.
- Facilitated community integration for clients through participation in social events and recreational activities.
- Participated in ongoing professional development opportunities to stay informed on the latest trends and advancements in the field of developmental services.
- Maintained accurate records of client progress, adjusting support strategies as necessary for optimal outcomes.
- Conducted thorough assessments to identify client needs, strengths, and areas requiring additional support.
- Coordinated with families to provide updates on client progress, address concerns, and gather valuable input for care planning purposes.
- Attended conferences and industry events to discuss consulting opportunities.
- Demonstrated commitment to client-centered care by advocating for clients'' rights and needs, both within the organization and throughout the community.
- Provided a safe and nurturing environment for clients by addressing any concerns or issues promptly and professionally.
- Administered medication safely under strict guidelines, ensuring proper dosage and adherence to prescribed schedules.
- Developed strong rapport with clients by demonstrating empathy, understanding, and patience during interactions.
- Mentored new Developmental Services Workers through hands-on training sessions and guidance on best practices.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Evaluated diagnostic data to determine eligibility and needed services.
- Coordinated community resources and secured referrals.
- Assisted individuals with addressing disabilities and developing career plans.
Personal Support Worker
Access Personal Support Ltd.
Niagara, ON, Canada
09.2020 - 11.2022
- Providing routine care, support and assistance to clients in the residence and their families
- Delivered personalized care to elderly patients by assisting with personal hygiene.
- Ensuring the fulfillment of individual goals and needs as instructed in the client's support plans
- Helping clients with leisure activities
- Ensuring the health, safety, welfare, and independence of clients
- Assisting and satisfying the social and emotional needs of a client
- Documenting and recording daily care reports which may include resident incident reports, restraint monitoring, and medication administration
- Adhering to the Occupational Health and Safety Regulations set by the province or territory
Educational Assistant
Niagara Catholic District School Board
Niagara, ON, Canada
09.2009 - 01.2017
- Ability to work independently and collaboratively with others in a participative environment
- Ability to maintain confidentiality with respect to all matters pertaining to students, staff and families involved
- Willingness and ability to work with teachers with various needs of students in an integrated setting
- Toileting, diapering lifting, catheterization, mobility, dressing, suctioning, feeding, positioning, visual schedules, non-verbal, fine and gross motor skills development, behaviour & anger management, communication support, language support, social support, conflict resolution, life skills, sensory needs, emotional supports, Non-Violent Crisis Intervention, Behavioural Management System, Seizure
Psw
Gilmour Lodge
Welland, Ontario, Canada
01.2008 - 12.2010
- Am/Hs care and bathing ambulatory and Transfers
- General house keeping
- Nightly checks, care logs and various Paperwork to complete
- Ensure safety to residence and a safe Environment
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certificate -
Welland High Vocational School
Welland, ON01.1998
Diploma -
Loyalist College
Belleville, ON01.1997
Diploma -
Ontario Secondary
Welland, ON01.1996
Skills
- French
- Developmental Disabilities Experience
- Special Needs
- Medication Administration
Languages
English
Full Professional
French
Native or Bilingual
Certification
Early Childhood Education, Currently enrolled online at Algonquin College for Early Childhood Educator. Three remaining theories classes to complete for diploma.
Additional Information
15 years of experience with children and adolescents with special needs., Fluently bilingual in French and English, written and spoken., Demonstrated ability to interact and communicate effectively with both children and adults., Sound knowledge of human behavior and performance; individual differences in ability, personality and interests for learning and motivation., Experience working with children and adults with a variety of mental illnesses., Dedicated to self-improvement; never too old to be a student., Reliable, honest and dedicated employee.
Timeline
Personal Support Worker
Access Personal Support Ltd.
09.2020 - 11.2022
Educational Assistant
Niagara Catholic District School Board
09.2009 - 01.2017
Psw
Gilmour Lodge
01.2008 - 12.2010
Developmental Service Worker
Community Living
01.2006 - Current
Certificate -
Welland High Vocational School
Diploma -
Ontario Secondary
Diploma -
Loyalist College