Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Roxanne Chesney

Moose Jaw,SK

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Retail Store Manager

Marks
08.2014 - 05.2023
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Approved regular payroll submissions for employees.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Completed routine store inventories.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Retail Store Manager/HR

Zellers Department Store
08.1987 - 02.2014

Education

Accounting -

Swift Current Academy
Swift Current, NL
1980

Grade 12 -

Swift Current Comprehensive High School
Swift Current, SK
06.1976

Skills

  • Outstanding communication skills
  • Operations Management
  • Inventory Tracking and Management
  • Staff training/development
  • Team leadership and coaching
  • Product Merchandising
  • Scheduling knowledge
  • Administrative Management
  • Opening and closing procedures
  • Customer Service

Languages

English
Professional Working

Affiliations

Former president and vice president of Moose Jaw Art Guild. Currently in charge of exhibitions. Been a member since 2009.

Certification

First aid certification

Timeline

Retail Store Manager

Marks
08.2014 - 05.2023

Retail Store Manager/HR

Zellers Department Store
08.1987 - 02.2014

Accounting -

Swift Current Academy

Grade 12 -

Swift Current Comprehensive High School

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Roxanne Chesney