Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Roxanne Benjamin

Shell Lake

Summary

History of being an effective team member with full understanding of team needs. Experienced Intake professional with strong leadership and relationship-building skills. Confident Liaison promoting effective communication, relationship building and time management skills. Considered driven, talented, smart and a valuable addition to any team.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Practicum Student

Cree Nations Treatment Haven
02.2025 - Current
  • Followed facilitiy's policies, regulations, dress codes, and schedules.
  • Enhanced practicum experience by collaborating with multidisciplinary team members and integrating their feedback.
  • Developed client rapport through empathetic listening and effective communication, contributing to positive therapeutic outcomes.
  • Utilized culturally sensitive approaches when working with diverse populations, fostering an inclusive environment that catered to all clients'' needs.
  • Assisted in conducting assessments, gathering essential data for accurate diagnosis and tailored intervention strategies.
  • Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decisionmaking.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supported clients'' progress towards goals by providing consistent guidance and encouragement throughout their therapy sessions.

Guard

Ahtahkakoop RCMP
09.2020 - Current
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.

Office Assistant

Cree Nations Treatment Haven
11.2022 - 02.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Filling in jobs such as secretary, security etc. as needed.

Assistant Coordinator

Victim Services
02.2020 - 09.2020
  • Handled budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
  • Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
  • Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
  • Maintained detailed records of project progress, providing accurate updates to management as needed.
  • Provided emotional support to victims of crime.
  • Assisted RCMP with victim support.
  • Attended court proceedings with victims as well as keeping them updated throughout the process.
  • Referred victims to appropriate supports.


Night Attendant, Secretary, Intake Coordinator

Cree Nations Treatment Haven
10.2015 - 01.2020
  • Analyzed departmental documents for appropriate distribution and filing.
  • Responded to customer requests via telephone and email.
  • Performed initial client assessment and analysis to begin research process.
  • Copied, logged and scanned supporting documentation.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Answered the phone by the second ring and greeted callers enthusiastically.
  • Obtained all necessary information to facilitate the assessment or admission process in a timely manner.
  • Coordinated with referring facilities to ensure follow-up standards are met.
  • Handled all calls and face-to-face contact with clients in a professional and enthusiastic manner.

Support Worker

Meewasinota CRF Ltd
07.2013 - 07.2014
  • Documented daily activities, behaviors and incidents for permanent record.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.

Youth Care Worker

Eagle's Nest Youth Ranch
09.2009 - 05.2013
  • Assisted youth with getting resources they need such as food, clothing, and shelter.
  • Completed clear and concise documentation of youth behavior and actions.
  • Liaised with the parents of youth and community leaders to organized youth empowerment programs and activities.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Lead summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.

Inventory Control Specialist, Cashier

Wal Mart
11.2007 - 05.2009
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Received all imported goods and checked product condition and count.
  • Engaged customers warmly and provided immediate and dedicated assistance.
  • Scanned items, weighed special purchases and entered codes to properly price items.
  • Welcomed and greeted customers daily.
  • Stocked and maintained inventory levels according to store policies.
  • Processed payments by check, cash, debit and credit and maintained accurate drawers.
  • Kept checkout areas clean and neat to maintain a professional appeal.
  • Created and maintained cash reports at end of each shift.
  • Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
  • Restocked and fronted checkout merchandise to increase sales.

Account Representative

GC Teleservices
01.2009 - 03.2009
  • Processed client payments and updated accounts.
  • Set up and updated customer accounts with interactions, payments and personal information.
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
  • Processed payments and applied to customer balances.

Education

High School Diploma -

Joe Duquette High School
Saskatoon, SK
01.2005

Journalism

First Nations University Of Canada
Saskatoon, SK

No Degree - Addictions & Community Health Professional

Sundance College
Edmonton. Ab
05-2025

Skills

  • Self-motivated
  • Extremely organized
  • Team collaboration
  • Active listening
  • Positive attitude
  • Punctual and reliable
  • Energetic and enthusiastic
  • Fast learner
  • File maintenance
  • File and document management

Certification

  • Standard First Aid/ CPR
  • Therapeutic Crisis Intervention Training
  • Applied Suicide Intervention Skills Training
  • Basic Water Rescue
  • Safe Food Handling
  • First Responder To Sexual Assault And Abuse Training
  • Overdose and Naloxone Education Training

Languages

English

Timeline

Practicum Student

Cree Nations Treatment Haven
02.2025 - Current

Office Assistant

Cree Nations Treatment Haven
11.2022 - 02.2025

Guard

Ahtahkakoop RCMP
09.2020 - Current

Assistant Coordinator

Victim Services
02.2020 - 09.2020

Night Attendant, Secretary, Intake Coordinator

Cree Nations Treatment Haven
10.2015 - 01.2020

Support Worker

Meewasinota CRF Ltd
07.2013 - 07.2014

Youth Care Worker

Eagle's Nest Youth Ranch
09.2009 - 05.2013

Account Representative

GC Teleservices
01.2009 - 03.2009

Inventory Control Specialist, Cashier

Wal Mart
11.2007 - 05.2009

Journalism

First Nations University Of Canada

High School Diploma -

Joe Duquette High School

No Degree - Addictions & Community Health Professional

Sundance College

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