Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Belzile

Fernie,British Columbia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate program coordinator with a penchant for planning and excellent communication and problem solving skills. Highly effective working independently and is comfortable working with people at all levels in organization.

Overview

14
14
years of professional experience

Work History

Program Facilitator

Joan Delich Kindergym Society
09.2023 - Current
  • Builds rapport with participating families to provide best possible program.
  • Identifies areas in need of improvement and implements solutions.
  • Creates interesting and innovative uses for and arrangements of current equipment to keep children engaged.
  • Performs and updates story/ song circle to close program each session.

Group Fitness Instructor

Soar Studios
08.2023 - Current
  • Develop creative and fun fitness classes to keep participants engaged and motivated.
  • Build positive relationships with class members, addressing individual needs, in order to educate members on proper movement techniques and safe equipment use.
  • Enhance client experience by maintaining motivational and supportive culture.
  • Lead weekly classes for up to 14 individuals with consistent participation and positive feedback.
  • Collaborate with fitness center management to plan and execute special fitness events.

Community Programmer

Fernie Heritage Library
09.2022 - 04.2023
  • Followed rules and regulations as detailed in collective agreement between the Fernie Public Library Association and CUPE Local 2093.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Kept program-related data accurate, up-to-date and easily accessible for administrator's reports.
  • Created and organized afterschool program development from conception through successful execution.

Owner, Operator, Child Care

Ms. Roxy’s Crib
01.2021 - 10.2022
  • Maintained fun, interactive, clean and well-organized space.
  • Verified daily care of children by following licensing guidelines and implementing policy standards.
  • Communicated directly with parents to achieve success for children.
  • Created video montages to highlight daily activities and learning objectives for closed, private social media group.

ECE Assistant

Fernie Child Care Society
04.2018 - 12.2019
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted sensory development by providing access to different textures, sensory bins, dramatic play, and crafts.
  • Developed lesson plans and activities focused on topics, such as, music and STEM.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Administration, Ad Control

The Free Press
09.2017 - 03.2018
  • Invoiced and collected various of forms payment for all prepaid advertising clients.
  • Managed circulation department payroll, distribution, route inquiries, subscribers and carriers via company specific software and communication between many different sites and drivers.
  • Balanced petty cash, submitted financial statements and created reports to ensure prompt replenishment.
  • Ensured all administrative work was prepared, distributed, acquired and completed, such as, incoming/ outgoing mail, reconciliation reports, accounts payable, weekly bank deposits.

Client Advisor

RBC Royal Bank
01.2017 - 07.2017
  • Served clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout branch.
  • Identified needs and provided tailored financial advice and solutions to clients, when possible, at point of first contact.
  • Listened to clients needs and identified opportunities to offer additional advice or personally fulfill client solutions.
  • Educated and assisted clients with RBC digital capabilities.
  • Managed risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
  • Helped senior staff navigate RBC's internal social media platform.

Office Manager, Business Owner

Belz Reliability Services
10.2014 - 07.2016
  • Prepared and submitted invoices for processing.
  • Worked with accountant to ensure all government requirements were being met.
  • Provided assistance to staff travelling for business.
  • Established office and filing systems for organization.

Front Desk Attendant

Evolution Health & Fitness
09.2015 - 04.2016
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Resolved customer problems and complaints.
  • Routed incoming mail and messages to relevant personnel without delay.

Executive Assistant

Fernie Alpine Resort
08.2012 - 02.2015
  • Supported colleagues in all aspects of operation to ensure efficient, effective and smooth operations.
  • Compiled and edited annual capital plan in preparation for management approval.
  • Acted as OH&S Safety Representative, ensuring incidents/ near misses were reported.
  • Recorded minutes for various confidential executive staff committee meetings requiring extreme accuracy and attention to detail in fast paced discussions.

Communications Coordinator

Wood Buffalo/ FuseSocial
01.2010 - 11.2013
  • Networked with public, media, and staff to ensure programs met needs of community.
  • Developed weekly volunteer appreciation column in local newspaper featuring community nominated volunteer.
  • Established community events calendar and volunteer directed newsletter increasing traffic on all three websites affiliated with agency.
  • Presented at monthly inter-agency meetings with non-profit executives to remain up-to-date on all community activities, issues, and concerns and working with other organizations to devise solutions.

Administrator’s Assistant

The Arts Station
09.2011 - 08.2012
  • Implemented online event ticket sales service increasing pre-sold tickets and overall event attendance.
  • Performed web-based edits and updates to maintain online relevance and professionalism.
  • Assisted team members in administrative tasks including facility rentals, scheduling and accounts payable.
  • Developed formal advertising and marketing materials including press releases, newsletters and blog entries resulting in increased community interest.

Education

Certificate - Group Fitness Instruction

Canfitpro
Virtual Learning Classes
04.2023

Certificate - Early Childhood Education Assistant

Pacific Rim Early Childhood Institute
Online Program
04.2018

Business Communications

Keyano College
Fort McMurray, AB
2011

Applied Communication Arts

Nova Scotia Community College
Halifax, NS
05.2004

Skills

  • Positive Engagement/ Reinforcement
  • Program and Activity Planning
  • Communication, written/ verbal
  • Teamwork and Collaboration
  • Program Coordination/ Instruction
  • Creative and Energetic
  • Problem-Solving and Decision-Making
  • Curriculum Development
  • Workshop Coordination
  • Child Supervision
  • Relationship Building

Timeline

Program Facilitator

Joan Delich Kindergym Society
09.2023 - Current

Group Fitness Instructor

Soar Studios
08.2023 - Current

Community Programmer

Fernie Heritage Library
09.2022 - 04.2023

Owner, Operator, Child Care

Ms. Roxy’s Crib
01.2021 - 10.2022

ECE Assistant

Fernie Child Care Society
04.2018 - 12.2019

Administration, Ad Control

The Free Press
09.2017 - 03.2018

Client Advisor

RBC Royal Bank
01.2017 - 07.2017

Front Desk Attendant

Evolution Health & Fitness
09.2015 - 04.2016

Office Manager, Business Owner

Belz Reliability Services
10.2014 - 07.2016

Executive Assistant

Fernie Alpine Resort
08.2012 - 02.2015

Administrator’s Assistant

The Arts Station
09.2011 - 08.2012

Communications Coordinator

Wood Buffalo/ FuseSocial
01.2010 - 11.2013

Certificate - Group Fitness Instruction

Canfitpro

Certificate - Early Childhood Education Assistant

Pacific Rim Early Childhood Institute

Business Communications

Keyano College

Applied Communication Arts

Nova Scotia Community College
Roxanne Belzile