Roxanna Sanchez
Garden Grove
Summary
Adept at enhancing patient experiences and streamlining care coordination, I leveraged my expertise in HIPAA compliance and patient care at Providence St. Jude Heritage. My proactive approach in training staff and implementing efficient clinical documentation practices significantly improved operational efficiency. Renowned for exceptional time management and compassionate patient interactions, I excel in fast-paced medical settings.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Providence St. Jude Heritage
4300 Rose Drive
12.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Medical Assistant/Surgery Scheduling Coordinator
Entrust Medical Group
1140 W. La Veta Ave #520 Orange, Ca. 92868
08.2009 - 12.2017
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Updated daily operating room calendars with accurate appointment schedules.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Assisted with medical coding and billing tasks.
- Verified insurance coverage and obtained pre-authorizations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
John B. Luster, M.D
2617 E. Chapman Ave Orange, Ca. 92869
06.2004 - 08.2009
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
High School Diploma -
Orange Grove
Garden Grove, CAMedical Assistant - Medical Assistant
Concorde Career College
Garden Grove, CA06-2004
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Time management
- Basic life support
- Safety compliance
- Phlebotomy techniques
Accomplishments
Values in Action Award
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Timeline
Certified Medical Assistant
Providence St. Jude Heritage
12.2017 - Current
Medical Assistant/Surgery Scheduling Coordinator
Entrust Medical Group
08.2009 - 12.2017
Medical Assistant
John B. Luster, M.D
06.2004 - 08.2009
High School Diploma -
Orange Grove
Medical Assistant - Medical Assistant
Concorde Career College