Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxanna Robles

Bell

Summary

Results-driven finance professional with extensive experience in Credit Department with cash application and account reconciliation. Proven ability to enhance process efficiency and ensure accurate in all tasks. Known for strong team collaboration and adaptability in dynamic environments with expertise.

Overview

18
18
years of professional experience

Work History

Accounts Receivable Cash Application Specialist

National Trench Safety LLC.
09.2021 - Current
  • Improves cash application efficiency by implementing automated systems and processes.
  • Supports credit control efforts by accurately applying payments against outstanding invoices.
  • Assists with month-end close procedures, including account reconciliations.
  • Increases accuracy of invoice matching through regular system updates and data validation procedures.
  • Filed reports and posted daily batches in system.
  • Worked in paperless environment to accomplish assignments electronically.
  • Applies cash to corresponding customer accounts based on remittance details provided by customers.
  • Responds to customer concerns and questions on daily basis.
  • Uses data entry skills to accurately document and input statements.
  • Maintains accurate records of customer payments.
  • Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
  • Expedited resolution of unapplied credits by working closely with other departments to address discrepancies promptly.

Senior Credit Associate

Intex Recreation Corp.
01.2007 - 05.2020
  • Managed accounts receivable collections for Walmart, Sam's Club and Target.
  • Maintained accurate financial records by updating client profiles with relevant information and adjustments.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Collected on outstanding invoices, debits and chargebacks.
  • Reviewed deduction developments and trends at various customer levels providing root causes analysis of anomalies and recommend solutions.
  • Reconciled short payments and/or overpayments to determined root cause.
  • Handled reporting, filing and collections paperwork for credit group.
  • Processed Credits and Debits Memos, Proformas invoices, Chargebacks and check requests for refunds.
  • Collaborated with management to evaluate Cash flow projections.
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.

Education

Bachelor of Science - Criminal Justice

California State University, Dominguez Hills
Carson, CA
05-2021

Associate of Science - Criminal Justice

Cerritos College
Norwalk, CA
05-2019

Skills

  • Microsoft Excel proficiency
  • Cash management
  • Accounts receivable
  • Payment processing
  • Spreadsheet tracking
  • Payment research
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Customer service support
  • Adaptability and flexibility
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Accounts Receivable Cash Application Specialist

National Trench Safety LLC.
09.2021 - Current

Senior Credit Associate

Intex Recreation Corp.
01.2007 - 05.2020

Bachelor of Science - Criminal Justice

California State University, Dominguez Hills

Associate of Science - Criminal Justice

Cerritos College
Roxanna Robles