ROXANNA OSUNA
Sylmar
Summary
Motivated Medical Assistant student seeking an opportunity to apply my clinical training, customer service experience, communication skills, and attention to detail in a healthcare setting. Eager to provide quality patient care while continuing to grow professionally.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bank Teller
CITIBANK
12.2023 - Current
- Processed deposits, withdrawals, check cashing, and other banking transactions with precision to ensure customer satisfaction.
- Delivered friendly and professional customer service in fast-paced environment, enhancing customer experience.
- Assisted customers with inquiries and resolved account concerns to maintain high service standards.
- Process deposits, withdrawals, check cashing, and other banking transactions accurately.
Recreation & Enrichment Aide
Cutler/ Orosi Joint School District
06.2021 - 10.2023
- Supervised groups of children, ensuring safety and fostering a positive environment.
- Assisted students in academic, recreational, and social activities to enhance their overall development.
- Encouraged teamwork, responsibility, leadership, and positive behavior.
- Promoted teamwork, responsibility, and leadership, cultivating positive behavior among students.
Customer Service Booth Clerk
Gonzalez Food Enterprises, Inc.
06.2019 - 04.2021
- Managed cash and financial transactions, ensuring accuracy and integrity of funds.
- Assisted front-end managers with audits and cash-handling tasks to maintain operational compliance.
- Supported front-end managers with audits and daily cash-handling responsibilities.
- Trained new employees on procedures, cash handling, and customer service to enhance team performance.
Education
High School Diploma -
Sylmar Charter High School
Sylmar, CA06.2017
AAT Degree - Social & Behavioral Science and Sociology
Los Angeles Mission College
Sylmar, CA06.2021
No Degree - Medical Assistant Diploma
Concorde Career College
North Hollywood, CA12.2026
Skills
- Bilingual: Spanish & English
- Injection Administration
- Phlebotomy/Blood Draws
- EKG Administration
- Glucose Testing
- Vital Signs
- Patient Charting
- Snellen Vision Testing
- Basic Laboratory Procedures
- Patient/Customer Service
- Verbal & Written Communication
- Problem-Solving
- Microsoft Word & Excel
Certification
AHA First Aid BLS and CPR Certified: 271263956886 Exp: 5/19/2028
Timeline
Bank Teller
CITIBANK
12.2023 - Current
Recreation & Enrichment Aide
Cutler/ Orosi Joint School District
06.2021 - 10.2023
Customer Service Booth Clerk
Gonzalez Food Enterprises, Inc.
06.2019 - 04.2021
AAT Degree - Social & Behavioral Science and Sociology
Los Angeles Mission College
High School Diploma -
Sylmar Charter High School
No Degree - Medical Assistant Diploma
Concorde Career College