Roxann Northcotte
Conne River,NL
Summary
Dynamic manager with a proven track record at Conne River Building Supplies, excelling in team leadership and budget management. Enhanced operational efficiency through effective inventory control and performance monitoring, while fostering strong customer relationships. Successfully implemented safety protocols, ensuring a secure work environment and maintaining high service standards. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Manager
Conne River Building Supplies
Conne River, NL
09.1992 - 08.2024
- Oversaw team performance and provided training on product knowledge.
- Conducted regular inspections of stock levels and equipment functionality.
- Organized staff schedules to optimize workflow and meet project demands.
- Resolved customer inquiries and complaints efficiently and professionally.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Coordinated with suppliers to ensure timely delivery of materials.
- Developed and maintained relationships with key customers and contractors.
- Managed daily operations of building supply inventory and logistics.
- Implemented safety protocols to ensure a safe work environment for staff.
Education
High School Diploma -
St. Anne’s All Grade
Conne River, NL06-1987
Some College (No Degree) - Business Management
Thomson Direct Education
Scranton, PASkills
- Team leadership
- Budget management
- Inventory control
- Customer service
- Performance monitoring
- Supply chain management
- Operational oversight
- Inventory management
Certification
- WHMIS
- First aid
- General Office Procedures
- MFN Professional Workshop
- Fundamentals of Client Service
- Employee Excellence Development Program
- Sales and Product Knowledge
- Marketing, Accounting And Human Resources
Timeline
Manager
Conne River Building Supplies
09.1992 - 08.2024
High School Diploma -
St. Anne’s All Grade
Some College (No Degree) - Business Management
Thomson Direct Education