Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxane Dela Cruz

Ottawa,ON

Summary

Dynamic and reliable professional with a strong work ethic and integrity. Proven track record in customer service excellence and meticulous cleaning skills. Adept at multitasking and maintaining a safe environment, ensuring customer satisfaction and operational efficiency. Committed to delivering high-quality results in every task.

Overview

11
11
years of professional experience

Work History

House Cleaner

CHANTELOUPE
07.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Cashier

Ymgroup/Urban Behaviour
05.2025 - 07.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Service Crew Member

Michels/Cheals Bakery Cafe
11.2014 - 04.2025

Exhibited outstanding customer service skills during order processing and customer assistance.

Education

Office Administration -

Saint Mary’s University
Bayombong Nueva Vizcaya

High School Diploma -

Nueva Vizcaya General Comprehensive High School
Bayombong Nueva Vizcaya

Skills

  • Patience and empathy
  • Cleaning and sanitizing
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and courtesy
  • Multitasking and organization
  • Honest and dependable

Timeline

Cashier

Ymgroup/Urban Behaviour
05.2025 - 07.2025

House Cleaner

CHANTELOUPE
07.2019 - Current

Service Crew Member

Michels/Cheals Bakery Cafe
11.2014 - 04.2025

Office Administration -

Saint Mary’s University

High School Diploma -

Nueva Vizcaya General Comprehensive High School
Roxane Dela Cruz