Roxana Reyes
Panorama City,CA
Overview
4
4
years of professional experience
Work History
Medical Biller, Accounts Receivable
Ashron Billing INC, Medical Billing Concepts INC
2023.03 - Current
- Delivered timely and accurate charge submissions.
- Collected payments and applied to patient accounts.
- Filed and updated patient information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Verified insurance of patients to determine eligibility.
- Utilized various software programs to process customer payments.
- Verified accuracy of accounts payable payments, resulting in 75% reduction in payment errors and check reissues.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
Neuro Rehab Specialist/Receptionist
Centre For Neuro Skills
2022.08 - Current
- Assisted individuals with addressing disabilities and developing career plans.
- Mobilized case management system to document service delivery and case progress.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Quality Control Inspector
Voyant Beauty
2020.09 - 2022.06
- Evaluated components and final products against quality standards and manufacturing specifications.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Monitored product quality at all stages of production process.
Education
Certification - Medical Billing And Coding
NIU College
Woodland Hills, CA03.2023
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA06.2020
Skills
- HIPAA Compliance
- Critical thinking abilities
- Analytical Problem Solving
- Patient account management
- Clerical Support
- Multitasking and Organization
- Teamwork and Collaboration
- Office Management
Timeline
Medical Biller, Accounts Receivable
Ashron Billing INC, Medical Billing Concepts INC
2023.03 - Current
Neuro Rehab Specialist/Receptionist
Centre For Neuro Skills
2022.08 - Current
Quality Control Inspector
Voyant Beauty
2020.09 - 2022.06
Certification - Medical Billing And Coding
NIU College
High School Diploma -
Birmingham Community Charter High School
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