Open To Work
Roxana Miranda
Ontario
Summary
Dispatcher skilled in project management, customer service, and training development. Known for effectively coordinating logistics and maintaining safety protocols, contributing to on-time project deliveries and enhanced team performance.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Construction Dispatcher
All American Asphalt
Ontario
03.2020 - 01.2026
- Managed incoming calls to address customer inquiries and concerns.
- Documented all dispatch activities in company management systems.
- Assisted in training new dispatch staff on operational procedures.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Received and dispatched calls for emergency services.
- Participated in team meetings discussing changes in procedures or processes.
Contracts Administrator
Dpi Labs
La Verne
05.2017 - 12.2019
- Schedule meetings with the engineering group for all upcoming new projects.
- Managed contract negotiations and revisions for various projects.
- Prepared documents necessary for completing transactions including purchase orders, invoices and delivery receipts.
- Negotiated price adjustments when needed due to changes in scope or unforeseen circumstances.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Gathered contractor quotes for careful review to determine best options for company.
Production Planner
Thermal Structures
Corona
05.2015 - 04.2017
- Coordinated production schedules to align with inventory and demand forecasts.
- Collaborated with cross-functional teams to resolve production issues and optimize processes.
- Maintained accurate records of production activities and inventory levels.
- Communicated daily with production staff to ensure alignment on schedules and priorities.
- Trained new team members on planning procedures and software usage effectively.
- Developed and maintained production schedules to meet customer demands.
- Analyzed data from various sources such as sales orders, forecasts, inventories. to create accurate production plans.
Transaction Coordinator
Intero Real Estate
Rancho Cucamonga
02.2013 - 03.2015
- Assisted agents in scheduling appointments, showings, and inspections efficiently.
- Facilitated communication between mortgage lenders, escrow officers, and clients.
- Ensured adherence to local real estate regulations throughout the transaction process.
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth, and stress-free closings.
- Collaborated with agents to identify potential problems early on in the transaction process so they can be addressed quickly.
- Resolved post-closing issues promptly after closing date.
Education
Associates - Criminal Justice
ITT Technical Institute
La Verne , Ca 01.2011 - 10.2013
Skills
- Scheduling
- Project management
- Safety compliance
- Logistics Coordinator
- Customer service
- Time management
- Training development
- Processing orders
- Work order management
- Dispatching field personnel
Languages
Spanish
Professional
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteHybridSalary Range
$22/hr - $1000/hrTimeline
Construction Dispatcher
All American Asphalt
03.2020 - 01.2026
Contracts Administrator
Dpi Labs
05.2017 - 12.2019
Production Planner
Thermal Structures
05.2015 - 04.2017
Transaction Coordinator
Intero Real Estate
02.2013 - 03.2015
Associates - Criminal Justice
ITT Technical Institute
01.2011 - 10.2013