Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roxana Martinez Rojas

Vista

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

1
1
year of professional experience
2026
2026
years of post-secondary education

Work History

Online Personal Shopper

Walmart
Oceanside
07.2025 - 02.2026
  • Assisted customers in selecting products based on preferences and needs.
  • Managed online orders, ensuring accuracy and timely processing.
  • Collaborated with warehouse teams to fulfill customer requests efficiently.
  • Utilized Walmart's online shopping platform to navigate inventory and product availability.
  • Resolved customer inquiries regarding order status and product information.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted in selecting items according to customer preferences.
  • Organized consistent hourly deliveries by smoothly selecting and purchasing items.
  • Determined the best delivery methods based on order size and destination.
  • Analyzed consumer feedback data to understand customer needs better.

Multi Skilled Host

Legoland California
Carlsbad
09.2024 - 04.2025
  • Greeted guests and ensured a welcoming environment at theme park entrance.
  • Assisted guests with inquiries about park attractions and services.
  • Managed queue lines efficiently to maintain smooth guest flow.
  • Monitored guest interactions and addressed any concerns promptly.
  • Collaborated with team members to enhance guest experiences throughout the park.
  • Provided information on safety procedures and park policies to visitors.
  • Provided excellent customer service by anticipating customer needs.

Education

Vista High School
Vista, CA

Skills

  • Customer service
  • Team collaboration
  • Order management
  • Inventory navigation
  • Hospitality and accommodation
  • Problem solving
  • Time management
  • Patience and empathy
  • Planning and organization
  • Attention to detail
  • Staff collaboration
  • Coordination skills
  • Customer service expertise

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Online Personal Shopper

Walmart
07.2025 - 02.2026

Multi Skilled Host

Legoland California
09.2024 - 04.2025

Vista High School
Roxana Martinez Rojas