Rowis Gendy
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
9
9
years of professional experience
Work History
Sales Manager
Vinfast Canada
02.2025 - Current
- Led sales team to exceed quarterly targets through strategic planning and effective coaching.
- Collaborated with cross-functional teams to optimize inventory management and streamline order fulfillment processes.
- Led sales and service fleet management initiatives to enhance operational efficiency and reduce costs.
- Developed and executed strategic marketing plans to enhance brand visibility and drive customer engagement.
- Analyzed market trends to identify growth opportunities, driving product positioning initiatives.
- Developed training programs for staff, fostering skill development and performance improvement.
Senior Product Advisor
VinFast Oakville
01.2024 - 02.2025
- Strategically manage and convert leads into successful vehicle deliveries by actively overseeing the sales pipeline (achieved 150% of sales target).
- Consistently represent VINfast brand, fostering excitement and trust among clients while driving sales and customer loyalty.
- Continuously improve sales processes and client interactions, achieving and surpassing KPIs related to pre-delivery and post-delivery performance.
Product Advisor
Mississauga Toyota
03.2019 - 08.2023
- Assisted management with fleet coordination, market analysis, and customer engagement initiatives.
- Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
- Played a key role in supporting management by providing assistance with day to day operation.
- Achieved 150-200% of sales targets by fostering strong customer relationships and trust.
- Created a welcoming and customer-focused sales environment, ensuring a seamless and personalized vehicle purchasing experience.
Tour & Fleet Manager
Memphis Tours
01.2016 - 01.2017
- Managed high-profile client experiences, ensuring seamless travel logistics and outstanding service.
- Trained and supervised tour and fleet staff to maintain quality service standards.
- Resolved customer concerns effectively, reinforcing positive brand experiences.
- Played an instrumental role in selecting appropriate vehicles based on specific job requirements, maximizing productivity across various tasks.
- Played a key role in the successful integration of newly acquired vehicles into the existing fleet management system.
- Established a proactive preventive maintenance program, minimizing breakdowns and reducing repair costs.
Education
Master of Business Administration -
Royal Business College
UK09-2025
Bachelor’s Degree in Law - International Arbitration & Conflict Resolution
Assuit University
Egypt01.2013
Skills
- Sales leadership & team coaching
- Fleet optimization
- Customer relationship management
- Sales pipeline & CRM systems (eg, Salesforce)
- Effective communication
- Performance monitoring & KPI management
- Process optimization & continuous improvement
- Conflict resolution & customer service excellence
Languages
English
Full Professional
Arabic
Full Professional
Community Service
Egyptian Army, Warehouse Manager, 2014-2015.
Efficiently managed inventory, ensuring timely supply and distribution of resources, Bookkeeping and Accounting: Responsible for maintaining accurate financial records and conducting accounting tasks.
Timeline
Sales Manager
Vinfast Canada
02.2025 - Current
Senior Product Advisor
VinFast Oakville
01.2024 - 02.2025
Product Advisor
Mississauga Toyota
03.2019 - 08.2023
Tour & Fleet Manager
Memphis Tours
01.2016 - 01.2017
Master of Business Administration -
Royal Business College
Bachelor’s Degree in Law - International Arbitration & Conflict Resolution
Assuit University
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