Rowena E. Campos
Ottawa
Summary
Offering strong candidate for this job, eager to learn and develop in this environment. Brings solid foundation in digital literacy and understanding of market trends. Ready to use and develop skills in online sales and customer engagement for Cashier and an excellent Customer Service role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Online Reseller
Self Employed
03.2021 - 02.2024
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
Sales Associate
Department Store
06.2018 - 02.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Online Reseller
Self-employed
03.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Master of Science - Clerk
Aura College
Olongapo City, Philippines06-1999
Skills
- Product description writing
- Brand building
- Promotional strategies
- Shipping and logistics
- Customer assistance
- Money handling
- Team collaboration
- Cleaning and sanitizing
Languages
English
Professional Working
Certification
- Google Ads Certification - Google Skillshop.
Timeline
Online Reseller
Self Employed
03.2021 - 02.2024
Sales Associate
Department Store
06.2018 - 02.2022
Online Reseller
Self-employed
03.2016 - 09.2017
Master of Science - Clerk
Aura College
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