Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rowena Reyes

Regina,SK

Summary

Compassionate Certified Continuing Care Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Detail-oriented with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

15
15
years of professional experience

Work History

Continuing Care Assistant

Saskatchewan Health Authority
06.2013 - Current
  • Enhanced patient comfort by providing attentive and compassionate care.
  • Promoted patient independence through individualized personal care plans.
  • Assisted in daily living activities for improved quality of life.
  • Collaborated with interdisciplinary teams to deliver comprehensive patient care.

Sandwich Artist

SUBWAY®Restaurants
04.2012 - 07.2013
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Photo Lab Technician

Walmart
03.2012 - 06.2013
  • Enhanced customer satisfaction by ensuring timely completion of photo processing tasks.
  • Streamlined production workflow by maintaining an organized and efficient work environment.
  • Improved overall efficiency with thorough equipment maintenance and calibration procedures.
  • Increased repeat business through exceptional customer service and attention to detail in photo editing processes.

Restaurant Team Member

Tim Hortons
02.2012 - 04.2013
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Shift Manager

McDonald's Restaurant
03.2009 - 12.2011
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Education

Associate of Science - Continuing Care Assistant

Saskatchewan Polytechnic
Regina, SK
06.2016

Skills

  • Privacy and Confidentiality
  • Personal Hygiene Assistance
  • Healthcare Ethics
  • Compassionate Caregiving
  • Mobility Support
  • Cultural Sensitivity
  • Crisis Intervention
  • Active listening
  • Team collaboration
  • Observing Responses

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Continuing Care Assistant

Saskatchewan Health Authority
06.2013 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2012 - 07.2013

Photo Lab Technician

Walmart
03.2012 - 06.2013

Restaurant Team Member

Tim Hortons
02.2012 - 04.2013

Shift Manager

McDonald's Restaurant
03.2009 - 12.2011

Associate of Science - Continuing Care Assistant

Saskatchewan Polytechnic

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Rowena Reyes