Rowena Leal
Vancouver,Canada
Summary
A Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Assistant
Cordillera Career Development College
La Trinidad Benguet , Philippines
2019.05 - 2022.09
- Strong abilities in writing and speaking clearly
- Adheres to instructions accurately and promptly
- Responds to calls and messages with attention
- Manages time, schedules, and appointments effectively
- Provides top-notch customer service and interacts well with others.
Sales Associate
Ansar Group Company
Doha , Qatar
2016.02 - 2018.02
- Confidently welcomed customers and correctly understood what they needed
- Suggested items to buyers based on what they like and want
- Was familiar with the items sold and discussed options with customers
- Carefully and effectively tidied up, refilled, and managed sales tasks
- Created strong, trusting relationships with customers.
Sales/ Cashier
Bake Mart LLC
Dubai , UAE
2013.12 - 2015.10
- Provided excellent service to customers
- Gave customers their receipts, refunds, credits, and changes quickly
- Kept the area where customers checked out clean and tidy and performed other cleaning jobs
- Answered customer questions fast and correctly and gave them clear information about rules and procedures
- Counted the money in the cash drawer both before and after shifts.
Education
Bachelor of Science in Tourism Management -
Cordillera Career Development College
Benguet, Philippines01.2009
Master of Business Administration -
University Canada West (UCW)
Vancouver, BCSkills
- Focused on the Customer
- Guest Relations
- Strong interpersonal skills
- Customer Needs Assessment
- Training and Developing Staff is important
- Strong Work Ethics
- Client Relations
- Multitasking and Organization
Applicant
Rowena L. Leal
Confirmation
I confirm that all the information in this application is correct and represents my true understanding and beliefs.
Certification
- Certified Digital Marketing Associate
Timeline
Personal Assistant
Cordillera Career Development College
2019.05 - 2022.09
Sales Associate
Ansar Group Company
2016.02 - 2018.02
Sales/ Cashier
Bake Mart LLC
2013.12 - 2015.10
Bachelor of Science in Tourism Management -
Cordillera Career Development College
Master of Business Administration -
University Canada West (UCW)
- Certified Digital Marketing Associate
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