Rowena Biron

• Under the overall direction of the Supervisor assists individuals to live successfully in the home and the community.
• Ensures that individuals' physical, emotional, social, educational, medical needs are met.
• Assists individuals to enhance quality of life with activities of daily living and the development of skills.
• Aids clients in their own homes/program and in the community to allow them to function more safely and independently. Provides clients with a positive role model.
• Recognizes potential crisis situations, analyzes such situations accurately, develops strategies to deal with such situations, and informs the Key-worker, Supervisor and Manager when such incidents arise.
• Remain at the home throughout assigned shift. Duties specific to individual houses will be assigned by the house manager.
• Assist individuals in morning routine - transfer responsibility to day program staff as determined by the house schedule
• Recognizes potential emergency situations, analyzes situations accurately, develops strategies to deal with such situations i.e. dispensing medication, dealing with client’s aggressive behaviour to ensure no harm comes to the client, staff and/or the public.
• Maintains wither written and/or verbal reports regarding clients’ daily activities and progress. Ensures that all required documentation is complete and accurate.

• Develop and implement company strategies to grow the company.
• Create and manage budgets, track expenses, and ensure profitability
• Develop and maintain policies, procedures, and operational guidelines.
• Handling administrative tasks, such as payroll, bailing, and invoicing.
• Recruits,hire, and train caregivers and administrative staff.
• Conduct background checks, reference checks, and ensure all staff meet qualifications.
• Schedule and assign caregivers to clients based on skills and clients needs.

Client Assessment and Care Planning:

• Conducting assessment of clients needs and abilities to develop personalized care plans.
• Regularly reviewing and updating care plans based on client changes and feedback.

Caregiver Management:

• Recruiting, hiring, and training qualified caregivers.
• Assigning caregivers to clients based on their needs and availability.
• Supervising caregivers, addressing any concerns, and providing performance evaluations.

Communications and Coordination:

• maintaining open communications with clients, family members, and health care providers.
• Coordinating care with the healthcare professionals involved in the clients care
• providing regular updates on clients progress and addressing concerns.

Quality Assurance:

• monitoring the quality of care provided by caregivers through regular checks and feedback mechanism.
• Ensuring compliance with all relevant regulations and standards of care.

Administrative Tasks:

• Managing clients records and documentation.
• Maintaining billings and insurance information.
• Scheduling appointments and coordinating transformations.
• Overseeing the company budget and financial reporting.

Staff Training and Development:

• Providing ongoing training and education to caregivers on best practices and new procedures.
• Identifying opportunities for staff development and career progression.

Providing Personal Care and Support;

• Assisting with daily living activities such as bathing, dressing, grooming, and toileting.
• Prepare and cook notorious foods.

Helping with mobility, including the use of wheelchairs, walkers, or other assistive devices.

• Administering medications and monitoring health conditions. - Supporting meal preparation and feeding, ensuring dietary needs are met.

Promoting Independence;

• Encouraging individuals to develop and maintain life skills such as cooking, cleaning and budgeting.

Facilitating Social Inclusion;

• Assisting individuals in participating in community activities, events, or programs.
• Encouraging social interaction and helping individuals build and maintain relationships.
• Empowering individuals to express their preferences, make choices, and take control of their lives.
• Helping individuals manage stress, anxiety, or other emotional challenges.
• Creating a safe and supportive environment where individuals feel valued and respected.

Monitoring and Reporting;

• Observing and documenting changes in behavior, health, or circumstances.
• Reporting concerns or incidents to supervisors
• Maintaining accurate records of services provided and progress made.
• Ability to work independently and as part of a team.

• Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
• Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
• Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
• Administered medications accurately and timely, ensuring proper dosages for optimum client health.
• Established trust with clients and their families through effective communication, empathy, and professionalism.
• Transported clients to medical appointments or social engagements as needed while prioritizing safety during travel.
• Managed challenging behaviors or special needs effectively using patience, understanding, and behavioral interventions when necessary.
• Implemented strategies for fall prevention in the home environment to minimize injury risk for elderly or disabled clients.
• Enhanced clients'' quality of life by providing compassionate and attentive care.
• Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
• Assisted clients in managing chronic conditions through close monitoring, lifestyle modifications, and adherence to prescribed treatments.
• Identified potential hazards within the home environment, making necessary adjustments to ensure client safety and comfort.
• Provided emotional support for both clients and their families during difficult times or transitions in care arrangements.
• Facilitated open communication between client families and healthcare providers regarding updates on client progress or changes in care.
• Ensured safety and well-being of clients through rigorous health monitoring and medication administration.
• Contributed to a positive living environment by fostering a sense of companionship and socialization for the client.
• Developed strong rapport with clients by actively listening to their concerns and adjusting care routines accordingly.
• Educated family members on best practices in caregiving for continued comfort after transitioning out of live-in services.
• Collaborated with healthcare professionals to develop individualized care plans tailored to each client''s unique needs.
• Adapted care routines to accommodate changes in clients'' health or preferences, maintaining a high level of satisfaction.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Provided compassionate and patient-focused care to cultivate well-being.
• Transported clients to and from medical appointments with safety and efficiency.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Maintained entire family's schedule and organized events.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

This is 3 months short-term course in Business Administration focuses on core area such as business strategy, financial management, marketing, organizational behavior, and leadership skills. Throughout practical assignment, interactives discussions, and case studies, students will get a hands on understanding of how business operate and learn how to tackle real- world challenges.

• Completed Coursework: Health and Social Care (Adults), Year 2008 - 2010

• Best in clinical Awardee, Year 2000