Rowan Wilhelm-Hiltz
San Jose,CA
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
JIT Transportation
01.2021 - 07.2021
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Obtained scanned records and uploaded into database.
Air Export Agent
Expeditors
01.2020 - 05.2020
- Tracked shipments processing through customs and other agencies and obtained clearances
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations
- Followed SOPs with all customer account actions and data management to keep consistent service levels
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Worked with key customers to understand needs and provide quick and efficient service
- Acquired the proper TSA training to monitor cargo movements and ensure security and safety of materials
Central Storage Journeyman
United States Air Force
10.2017 - 12.2018
- Verified data integrity and accuracy
- Created boardroom and courtroom multimedia presentations including video and text-sync’d depositions for enhanced understanding
- Responded to customer requests via telephone and email
- Copied, logged and scanned supporting documentation
- Ensures database integrity and makes necessary corrections
- Performs operations involved in storage inspection, identification and receipt of property
- Performs inventories and ensures timely correction of discrepancies
- Inspects and evaluates inventory management activities
Education
Associate of Science - Business
DeVry University
Chicago, IL05.2023
High School Diploma -
Ohio Virtual Academy
Columbus, OH2016
Skills
- Data Analysis
- Microsoft Efficient
- Hazardous Materials
- Order Processing
- Attention-To-Detail
- Enterprise Solution - Supply (ESS)
- Material Planning
- Customer Service (CS)
Affiliations
- Stephen Fredkin, Attorney, Law Office of Stephen Fredkin - (831) 905-7000
- Nanette Wycoco, Supervisor, JIT Transportation - (510) 600-7714
- Kevin Scales, 97th Logistics Readiness Squadron, Altus AFB, 2015 to Current - (361) 537-1150
Timeline
Data Entry Clerk
JIT Transportation
01.2021 - 07.2021
Air Export Agent
Expeditors
01.2020 - 05.2020
Central Storage Journeyman
United States Air Force
10.2017 - 12.2018
Associate of Science - Business
DeVry University
High School Diploma -
Ohio Virtual Academy