Overview
Work History
Education
Skills
Affiliations
Timeline
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Rowan Wilhelm-Hiltz

San Jose,CA

Overview

4
4
years of professional experience

Work History

Data Entry Clerk

JIT Transportation
01.2021 - 07.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Obtained scanned records and uploaded into database.

Air Export Agent

Expeditors
01.2020 - 05.2020
  • Tracked shipments processing through customs and other agencies and obtained clearances
  • Reviewed and signed documents on behalf of clients in line with power of attorney limitations
  • Followed SOPs with all customer account actions and data management to keep consistent service levels
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Worked with key customers to understand needs and provide quick and efficient service
  • Acquired the proper TSA training to monitor cargo movements and ensure security and safety of materials

Central Storage Journeyman

United States Air Force
10.2017 - 12.2018
  • Verified data integrity and accuracy
  • Created boardroom and courtroom multimedia presentations including video and text-sync’d depositions for enhanced understanding
  • Responded to customer requests via telephone and email
  • Copied, logged and scanned supporting documentation
  • Ensures database integrity and makes necessary corrections
  • Performs operations involved in storage inspection, identification and receipt of property
  • Performs inventories and ensures timely correction of discrepancies
  • Inspects and evaluates inventory management activities

Education

Associate of Science - Business

DeVry University
Chicago, IL
05.2023

High School Diploma -

Ohio Virtual Academy
Columbus, OH
2016

Skills

  • Data Analysis
  • Microsoft Efficient
  • Hazardous Materials
  • Order Processing
  • Attention-To-Detail
  • Enterprise Solution - Supply (ESS)
  • Material Planning
  • Customer Service (CS)

Affiliations

  • Stephen Fredkin, Attorney, Law Office of Stephen Fredkin - (831) 905-7000
  • Nanette Wycoco, Supervisor, JIT Transportation - (510) 600-7714
  • Kevin Scales, 97th Logistics Readiness Squadron, Altus AFB, 2015 to Current - (361) 537-1150

Timeline

Data Entry Clerk

JIT Transportation
01.2021 - 07.2021

Air Export Agent

Expeditors
01.2020 - 05.2020

Central Storage Journeyman

United States Air Force
10.2017 - 12.2018

Associate of Science - Business

DeVry University

High School Diploma -

Ohio Virtual Academy

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Rowan Wilhelm-Hiltz