Rowan O'Brien
Halifax,Nova Scotia
Summary
Driven Sales Representative with three years of experience. Would like to continue to work in a fast-paced, goal-oriented environment. Previous work within the Halifax community has helped build a cultivating understanding of creating and maintaining client relationships. Thrive working in a team-based environment, with clear and attainable company goals. Known professionally for coordinating and mentoring sales personnel promoting morale and productivity. Highly skilled in account maintenance and customer service. In search of a long-term position to commit myself to the company and their future goals.
Overview
6
6
years of professional experience
Work History
Counselor
Regional Residential Services
09.2019 - Current
- Local non-for-profit society encouraging and supporting residents reaching their full potential.
- This roles includes providing direct support for 6 adults with intellectual disabilities.
- Counselors with RRSS are responsible for supporting residential through all aspects of their day-to-day routine, including personal care, meal preparation, and emotional support.
- Coordinated event planning, bookings and logistics while monitoring budgets and writing proposals.
- Improved residents satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Senior Sales Representative
Vehicle Approval Centre
10.2023 - 03.2024
- Responsible for generating results, providing automobiles, and competitive financing solutions for customers.
- Duties included contacting prospects over phone, following online leads, negotiating favorable deals for both customer and dealership, maintaining high levels of satisfaction.
- Representative were required to ask open-ended questions to engage interested individuals, handle objections, and pre-qualify buyers based on their existing credit.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Utilized CRM system tracking 150+ new leads and maintain organized pipeline of potential customers, increasing overall efficiency.
Financial Service Representative Ll
CIBC
08.2022 - 08.2023
- Financial Services Representative II, cultivated deep understanding of clients’ needs through helping achieve all 4 quadrants of banking.
- Within client meetings, recommended simple, personalized solutions to ensure clients were achieving their short and long term financial goals.
- Delivered presentations, showcasing company offerings and demonstrating subject matter expertise to enhance credibility and generate new business opportunities.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Sales Representative
Ufind Social
10.2019 - 01.2020
- U find Social, WiFi analytics company that sells devices to local businesses to help analyze data to provide tailored business solutions.
- Collaborated with founder to identify and address unique challenges faced.
- Expanded customer base through cold calling, networking, and relationship building.
- Leveraged data-driven insights from market research to inform decision-making during client presentations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Represetative
Lighthouse Auto Brokers
09.2018 - 02.2019
- Assisted with negotiations and sales closings.
- Conducted lead generation through 100's of cold calls daily, networking, marketing and prospective database leads.
- Provided personalized product recommendations based on customers'' needs and preferences.
- Cultivated strong relationships with clients, resulting in numerous referrals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor's Degree - Economics
Mount St. Vincent University
Halifax, NSTwo-year Business Administration - Marketing
Nova Scotia Community College
Dartmouth, NSSkills
- Canadian Investment license (IFIC)
- Investment planning
- Estate planning
- Mortgage/Lending planning
- Insurance planning
- Completed University courses that require fluency in Microsoft Word, Excel, and PowerPoint
- Skilled in selling, prospecting, and closing deals/agreements by phone
- Able to develop natural rapport with other individuals
- Strong networking skills
- Results oriented, driven by personal and professional goals
- Effective communications skills, comfortable assessing needs and making effective pitches
- Product/service knowledge
- Sales Development
- Consultative Sales
Accomplishments
- Achieved the highest percentage of client retention in Atlantic Canada within Cibc using their new smart planner, identifying customers 4 quadrant financial plans.
- Achieved top salesman in my first month with Vehicle Approval centre, selling 11 cars using credit reestablishment knowledge.
Volunteer Experience
- Event planning for individuals with intellectual disabilities
- Halifax Hawks/Campbellton Tigers Minor hockey
- Low income neighborhood food drive volunteer
Languages
English
Full Professional
Former Athlete
- Draft pick of the Gatineau Olympiques QMJHL
- Played 3 seasons in the Maritime Junior A hockey league.
- Received Maritime Hockey League Rookie of the Year in 2015
- Received Newbridge Academy School's leadership award in 2014
Timeline
Senior Sales Representative
Vehicle Approval Centre
10.2023 - 03.2024
Financial Service Representative Ll
CIBC
08.2022 - 08.2023
Sales Representative
Ufind Social
10.2019 - 01.2020
Counselor
Regional Residential Services
09.2019 - Current
Sales Represetative
Lighthouse Auto Brokers
09.2018 - 02.2019
Bachelor's Degree - Economics
Mount St. Vincent University
Two-year Business Administration - Marketing
Nova Scotia Community College
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