Rowan Jones

Process all casino transactions, working with large cash sums regularly with extreme precision and attention to detail in a fast paced environment while logging and tracking personal information in accordance to local and state law

• Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
• Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Admin/Clerical/Cashier for family owned meat distribution company at their processing plant and store front in Sacramento, CA.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Processed and packaged all orders for daily shipments and pick-ups

• Supervised day-to-day operations of a fast-casual restaurant and tap room
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, and regular patrons
• Monitored cash intake and deposit records, as well as daily food orders from wholesalers
• Maintained and organized a working craft beer menu aligning with seasonal or monthly promotions

Gathered and organized survey data for multiple political action committee clients

• Accurately recorded data and identified trends to present to clients
• Met volume and accuracy quotas within strict time frames
• Operated within large call centers and conducted in-person interviews with focus groups

Front desk reception and supervisor for luxury fitness club in Sacramento, CA.

• Greeted and attended to club members while multi-tasking, operating phone lines and company computer systems
• Scheduling and payroll for staff of up to 50 employees at largest location
• Maintained exceptional safety and cleanliness standards of facilities while ensuring state standards are maintained
• Sales-oriented position