Rowaida Al-Salim
Oakville,ON
Summary
Dynamic salon leader with a proven track record, excelling in client consultation and hair styling techniques. Elevated client retention through advanced communication skills and innovative marketing strategies. Trained and mentored staff, enhancing salon operations and customer satisfaction. Licensed cosmetologist known for exceptional relationship building and social media promotion. Experienced with business operations and customer service, essential for running successful salon. Utilizes advanced techniques in hair styling and salon management to enhance client satisfaction. Track record of effective team leadership and optimizing salon efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hair Salon Owner
Sole-Proprietor
04.2023 - Current
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
Hairstylist
Total Image Hair Salon
10.2022 - 10.2023
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Mixed pigments and used proper techniques to achieve desired color.
Hairstylist
Sevena's Hair Salon
06.2019 - 05.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Education
Bachelor of Science - Industrial Management
Al-Mansour University
Baghdad, IraqCosmetology & Hair
Chellsey Institute of Beauty & Health
Burlington, ON09-2000
Skills
- Hair styling expertise
- Colour Theory (2 Years with Oligo Products)
- Upselling services
- Customer consultation
- Relationship building and management
- Social media promotion
- Coloring techniques
- Staff management
- Customer education
- Sales expertise
- Outstanding client retention
- Networking expertise
- Social media marketing
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
- Advanced Academy Certifications for Specialized Techniques
- Hair Stylist License - Skilled Trades Ontario
Timeline
Hair Salon Owner
Sole-Proprietor
04.2023 - Current
Hairstylist
Total Image Hair Salon
10.2022 - 10.2023
Hairstylist
Sevena's Hair Salon
06.2019 - 05.2022
Bachelor of Science - Industrial Management
Al-Mansour University
Cosmetology & Hair
Chellsey Institute of Beauty & Health
Similar Profiles
Sean CollinsSean Collins
Contractor/Handyman at Sole-proprietorContractor/Handyman at Sole-proprietor
Martina MarentMartina Marent
Licensed Massage Therapist at Sole-ProprietorLicensed Massage Therapist at Sole-Proprietor
Veronica HayVeronica Hay
Owner/Business Operator at Sole ProprietorOwner/Business Operator at Sole Proprietor