ROVIN MANGAL
Winnipeg,MB
Summary
Acquired Skills: ColorLab technician at Duha Color Services(Until recently employed there and involved with Lab technician responsibilities and Quality Assurance Duties) Familiar with Laboratory techniques and inputting data in spreadsheets like MS excel. Familiar using spectrophotometers like Xrite, Gretagmacbeth and Datacolor, also matching software like Propallete and Isocolor. Very good with computers and various programs including Microsoft Office with Excel, Possess a Certificate in Network Support Technician from Manitoba Institute Of Technology and Trades. White Belt in Lean Manufacturing(ISO 9000) with WHMIS Certification. Experienced in Chemical and Biotechnology techniques along with Microbiolgy. Very good people person and team player.
Overview
34
34
years of professional experience
Work History
Color Lab & QA Technician
Duha Color Services
11.2003 - 08.2023
- Color correction of small to large paint volumes(anywhere from 500 grams-150kg of paint. Saving paint if colors came in very badly off dispense of specified color and pouring off and fixing and thus saving the company money).All paints colors are electronically recorded into a database for retrieval incase there is problem in production in order to approve the final product
- Paint colors are dispensed either manually by person or by ADS (Automatic Dispense System).Using Microsoft excel databases to look up different job specifications. Working with workers on the production floor if necessary,problem solving if required., Keeping the work areas safe and tidy as possible. Doing tpm's at the end of the month(Total production maintenance)in order to keep machinery in optimal working order. Working in Quality Assurance , or other departments if work is particularity slow. Checking paint samples as they go into production and verifying they are within customer specifications, if they are not bringing the color within the required specifications and continue the running of production.(Sometimes color cannot be fixed so I would hold the job until a supervisor is present and makes the decision on what to do next.
- Prepared chemical reagents needed to perform testing.
- Monitored assigned development activity for adherence to legislative, health and safety and environmental requirements.
- Supported continuous improvement initiatives to boost laboratory proficiency and meet company objectives.
- Operated industrial mixers to compound and blend chemicals.
- Proven ability to learn quickly and adapt to new situations.
- Performed thorough inspections of incoming materials and outgoing products
- Inspected finished products for overall quality and adherence to [Type] specifications
National Post Customer Service Representative
Livebridge
03.2002 - 01.2003
- Answering incoming phone calls, dealing with customer bills,billing customers credit cards, explain billing concerns to customers,, receiving and dispatching complaints using VAX system, taking new orders and renewals for National Post Newspaper, calling back customers.
- Handled customer inquiries and suggestions courteously and professionally
- Answered customer telephone calls promptly to avoid on-hold wait times
Customer Service
Covergys Fed
11.1997 - 12.1998
- Fixing customer problems with fed-ex software, like issues of labels not printing, Modem problems, Scheduling delivery drivers to pick up packages, and tracking packages.
Building Cleaner
Cleaned Cineplex Odeon Theatres
01.1990 - 06.1994
- Garrick Theatre and Grant Park, Used buffing machines on Marble flooring
- Vacuum floors, mopping, cleaning bathrooms, cleaning the theatres.
- Kept building entryway glass clean and polished for professional presentation
- Maintained clean, neat, and professional entrances
Education
Associate of Applied Science - Chemical And Biosciences Technology
Red River College
Winnipeg, MB09.1996
Certificate: Network Support Technician -
Manitoba Institute Of Trades & Technology
Winnipeg, MB06.2000
Electrical Certificate Of Proficiency -
Sturgeon Creek Collegiate
Winnipeg, MB06.1991
Skills
- Calibration Standards
- Correction Action Planning
- Maintaining Clean Work Areas
- Testing Protocols
- Customer Service
- Quality Improvement
- KANBAN
- File Management
- Analytical Thinking
- Quality Assurance and Control
- Calibration
- Current Good Manufacturing Practices (CGMP)
- Safety Protocols
- Quality Assurance
Timeline
Color Lab & QA Technician
Duha Color Services
11.2003 - 08.2023
National Post Customer Service Representative
Livebridge
03.2002 - 01.2003
Customer Service
Covergys Fed
11.1997 - 12.1998
Building Cleaner
Cleaned Cineplex Odeon Theatres
01.1990 - 06.1994
Associate of Applied Science - Chemical And Biosciences Technology
Red River College
Certificate: Network Support Technician -
Manitoba Institute Of Trades & Technology
Electrical Certificate Of Proficiency -
Sturgeon Creek Collegiate
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