Highly motivated career-oriented individual Creating positive environments who can thrive and willing to experience an aptitude of training. Detailed, quick-paced and dedicated whatever driven role, where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clerk/Pharmacy Assistant
Costco
03.2022 - 12.2022
Obtains patient medical history and maintains confidential computer record and assists pharmacist in updating patient profile and entering prescription information into the pharmacy computer to extent permitted by provincial regulations
Preserves patient confidentiality
Fills prescriptions by brining stock bottles, counting medication into appropriate container, labeling, and pricing prescriptions under Pharmacist's supervision to the extent permitted by provincial regulations
Completes packaging verification for prescriptions previously checked for therapeutic appropriateness by the pharmacist to the extent permitted by provincial regulations
Follows safety and security procedures
Counts, labels (including appropriate auxiliary labels) and packages prescriptions, through workflow and bin management
Alerts pharmacist to drug interactions in prescriptions and over the counter medications
Verifies prescription and refills with physicians by phone as needed and takes verbal prescriptions to the extend permitted by provincial regulations
Selects generic substitutions when necessary
Prepares third-party insurance claims, processes invoices, and makes accounting entries using computerized system
Orders, receives, tags, and stocks prescription drugs, supplies, and over-the-counter products
Follows product storage procedures, standards, merchandising plan
Supervisor
Tim Hortons
07.2021 - 03.2022
Leads by example and demonstrate the importance of treat every team member and guest with respect
Reads immediately to issues requiring attention during shift
Trains, orientates, and monitors new team member, using PTS and feedback binder
Reports to Restaurant Owner, General Manager, Manager and / or Assistant Manager on team members performance (negative or positive)
Assists in ensuring optimal team member coverage at all times and works various positions during busy days to maintain optimal services levels through demonstrated floor leadership
Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members
Respond to guest in a friendly manner while maintaining an appropriate sense of urgency
Assists in the running of company-wide incentives program
Retail Associate
Shoppers Drug Mart
12.2018 - 01.2020
Offered each customer top-notch, personal services, polite support to boost sales and customer satisfaction
Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
Provided excellent customer service to cultivate loyalty and satisfaction
Greeted customers, helped locate merchandise and suggested suitable options
Actively engaged customers to provide general assistance and information on store merchandise
Used POS system to process sales, returns, online orders and gift card activations
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
Refunded payments for returned items, processed exchanges, and offered store Credit to achieve customer satisfaction
Answered customer questions regarding merchandise
Hospitality behaviours with team members
Respond to guest in a friendly manner while maintaining an appropriate sense of urgency
Assists in the running of company-wide incentives programs
Adhere follows safe work practices and procedures
Reports all injuries, illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislations, policies and procedures to the restaurant Manager or Owner in accordance with company policies
Supervisor
Tim Hortons
10.2017 - 12.2018
Front Desk Agent
Grande Prairie-Podollan In Rezidence ( new Grand Inn and Residence)
10.2017 - 03.2018
Education
Certified Medical office Assistant/ Unit Clerk -
ABM College
01.2024
Certified Pharmacy Clerk/Pharmacy Assistant -
ERP College
04.2021
Bachelor of Science in Agriculture Major in Agroforestry -
Iloilo Science and Technology University
03.2006
Skills
Exceptional Costumer Service
Fast Learner Interpersonal Communication
Undivided Attention to Details
Teamwork and Collaboration
Extremely Organized
Team Leadership
Billings and Bookkeeping
Microsoft and Word Abilities
Data Entry
Scheduling
Certification
First Aid Training and CPR Certificates, Certified by St. Jhon Ambulance
References
REFERENCES UPON REQUEST
Timeline
Certified Clerk/Pharmacy Assistant
Costco
03.2022 - 12.2022
Supervisor
Tim Hortons
07.2021 - 03.2022
Retail Associate
Shoppers Drug Mart
12.2018 - 01.2020
Supervisor
Tim Hortons
10.2017 - 12.2018
Front Desk Agent
Grande Prairie-Podollan In Rezidence ( new Grand Inn and Residence)
10.2017 - 03.2018
Certified Medical office Assistant/ Unit Clerk -
ABM College
Certified Pharmacy Clerk/Pharmacy Assistant -
ERP College
Bachelor of Science in Agriculture Major in Agroforestry -