Roumina Shasti
Richmond Hill,ON
Summary
Proven track record in enhancing customer experience and sales at Roses Senso Cafe, demonstrating exceptional multitasking and empathy. Excelled in cash management, inventory accuracy, and promotional marketing, contributing to significant foot traffic increase. Skilled in relationship building and efficient policy management, showcasing reliability and workplace safety.
Overview
4
4
years of professional experience
Work History
Juice Bar Barista
Roses Senso Cafe
07.2024 - Current
- Accurately managed cash transactions and daily register reconciliations, promptly reporting any discrepancies.
- Suggested promotional events that boosted foot traffic at the juice bar.
- Participated in inventory audits, spotting discrepancies to maintain stock accuracy.
- Assisted in marketing by promoting seasonal specials both in-store and on social media.
Cashier
Jimmy the Greek
10.2023 - 04.2024
- Greeted customers and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Insurance Agent
Iran Insurance
04.2020 - 06.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Education
Some College (No Degree) - Occupational Therapy And Physiotherapy
Anderson College
Toronto, ON 10.2023 - 12 2024
Skills
Patience and Empathy
Efficient multitasking
Workplace Safety
Reliability and punctuality
Cleanliness and sanitation
Languages
English
Professional Working
Persian
Native or Bilingual
tar
Limited Working
Timeline
Juice Bar Barista
Roses Senso Cafe
07.2024 - Current
Cashier
Jimmy the Greek
10.2023 - 04.2024
Some College (No Degree) - Occupational Therapy And Physiotherapy
Anderson College
10.2023 - 12 2024
Insurance Agent
Iran Insurance
04.2020 - 06.2023
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